評價 (6,408)

整體評分
4.7
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2020年8月10日

Seriously, the best customer service and support! I highly recommend adding the Stamped.io app to your page

Apocalypse Coffee
美國
使用應用程式 大約1個月
Stamped.io 已回覆 2020年7月11日

Hello Apocalypse Coffee,

Thank you for your kind review and installing Stamped.io!

We're glad that you're liking our app, as well as the ability to collect UGCs such as photo and video, those are indeed great content to showcase in stores :)

We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!

2020年4月26日

Amazing support. Pretty quick at answering questions and solving issues - even made small changes to pass on a URL parameter on my request.
Support is technical and helpful. App is super versatile. I spent many hours comparing alternatives and Stamped.io seems to be most evolved in handling multi-language invites (unfortunately not yet based on checkout language, but at least on a customer country basis.)

Price is fair, highly recommended!

Ophena
瑞典
使用應用程式 大約1個月
Stamped.io 已回覆 2020年4月29日

Hey Ophena,

Thank you for your kind review!

We're glad that you're loving our app and support, and it's great that our multi-lingual email requests is working well for you!

We hope that you'll have a lovely time with Stamped.io while generating reviews for your store :)

2016年9月30日

Esta aplicación es genial. ¡Realmente nos ha ayudado mucho más que Yotpo!

Ibella
秘魯
使用應用程式 大約1個月
編輯時間:2018年8月9日

App non fiable pour ce qui est de la facturation. Après avoir choisi un plan payant, je suis revenu au plan gratuit mais l'App m'est toujours facturée depuis des mois!

Bulldogandcofolies
法國
使用應用程式 2年多
編輯時間:2019年5月11日

Love what the app does but dislike the current upgrade. Very confusing! Although I've been using this app for a couple of years, I'm now seriously considering a change.

Supreme Surface Cleaners
美國
使用應用程式 2年多
2021年5月10日

This is a great and cost effective product review app. I would give it 5 stars however I wish I could have more customisation features for the review emails at the lower priced plans. Other then that, this app is really great and is so simply enabled on any Shopify store.

776BC
澳洲
使用應用程式 大約2年
2020年7月17日

Really user friendly. I actually ordered from another small business owner that was using this and I decided that my business would benefit from it. I can't stress enough how important it is that you guys make the set up very easy. As a small business owner i have enough to juggle. I wouldn't want to spend too much time on configuring an app. Thanks guys for making this easy and useful tool!

Kenishi Hair
美國
使用應用程式 大約1個月
Stamped.io 已回覆 2020年7月18日

Hello Kenishi Hair,

Thank you for your kind review!

We're glad that you're liking our app and the ease of setup, and it's great to hear that our user is spreading the good word about Stamped.io!

We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

2021年3月24日

I used this app and it is very helpful. When we have some problems, their customer service replies very quickly and always helps to solve them. Thank you

Evaswim
中國
使用應用程式 大約1個月
2022年12月7日

While the app does a fair job (quite often it is slow, does not load correctly on mobile, and fails to load CSS on the plans page), the pricing and the sales team are the worst.

Customers (or new potential customers) should be aware that similar apps charge 1/4 of the annual price of Stamped for even better features.
We find it disgusting that the only way to access the Google Shopping Reviews feature is to pay 1400$/year - when other apps offer that for 19$ a month.

Having mentioned that to the sales team, they offered a ridiculous discount with a rude reply inviting us to use another "low-cost app" if we were not happy with their offer.

For instance, we are thrilled to switch reviews provider (after 2 years) and invite savvy customers to do the same - maybe Stamped will start to appreciate their customer reviews more.

Luxurier
英國
使用應用程式 2年多
編輯時間:2023年1月6日

** UPDATE **
Would Not recommend. After removing the app access coding remains on my website. They can not remove it as it distort several product pages. I now have a distorted website and not ETA when the issue will be resolved. Major headache "

After using Stamped IO for a year I had to update my review. The basic feature of collecting reviews work fine. Keep in mind you have to pay more & more to collect reviews. Maybe if you are just starting out this app is okay but in you are having more than 100 orders a month, would not recommend.

I have reached out to Stamped multiple times for varies things, coding needs to be updated, paid $200+ for a plan for ads to reflect on google ads ( FYI this was never resolved and $200 went down the drain as I did not get access to the feature I was paying for ). You will always have to " leave a message " or talk to a bot. No matter the time of day.

This effects your customer service experience as it if frustrating not being able to talk to a live person EVER in the chat. Takes about 24hrs to get a respond and most of the time they send you a link to a discussion board of them assisting another business that's kind of related to your question.

Super frustrating because when you reply saying this does not help and you need them to update or remove their code & not send you to a discussion board to do it yourself it takes another 12 hrs for a reply and they still may not help.

I found a better app to serve my business, received 8-10 reviews after installing the app which made me feel like emails were not being sent out properly.

I followed the steps to remove Stamped IO but the reviews was still reflecting on my website causing a glitch. I contacted Stamped IO, no response. Contacted Shopify for assistance and Shopify contacted the developer to remove the coding, no response.

Had to send multiple request to help, my website was down for 24 hrs due to the coding issue. When a rep reached out I provided access to my store to resolve the issue, they never logged in.

Another rep reached out and sent me to a blog post to do it myself. Didn't work. Sent more messages & then notice the website was fixed but no one ever responded to my messages or advised they fixed the issue.

This process with canceling my plan confirmed I made the right decision as the customer support is the worse.

FYI - I have tried all tier plans and never noticed a difference in service or operations.

BLACK LIGHT CANDLES
美國
使用應用程式 2年多