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It is easy to use I love the fact that it came with a quick tutorial of how to set-up and navigate the page. My customers can easily send a review and it looks great on my website. I am very happy with using this app.
Hello Holistic Self ,
Thank you for your kind review!
We're glad that you're liking our app, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
I just started using this app and had some questions that were quickly answered by the friendly folks over at stamped.io. I am looking forward to seeing this app in action.
VERY DISAPPOINTING..
Customer purchases say 5 products & submit a review. Submitted review is shown only for 1 random product. Why can't it show to all purchased products..?
We have customers who purchase in bulk (50+ products) We convince them hard to submit review & that review is shown to only one product. Not acceptable.
Won't recommend to others.
Hello Beelinepune,
Thank you for your feedback.
Stamped.io's review email has been structured to highlight one item if there are multiple in the order based on algorithms to determine the most likely product that the customer would submit a review on. This has proven to improve conversions for our users compared to requesting a review for every product within the order.
There are several features Stamped.io makes use of to collect reviews for other products in the order, mainly within the review email and through the thank you page customers are directed to after submitting an order.
We hope this helps and please do reach out to the support team if you require further clarification on how Stamped.io can assist your store with collecting more reviews :)
I honestly was skeptical at first, plus I loved the look of how the Shopify reviews app blended in nicely with my theme colorization. I quickly learned the huge feature upgrade Stamped had. I love the customization of the widget. Just wish we could change the color of the stars, or show nothing instead of hollow stars if there are no reviews on a product. Either way, I had a few requests with the support team and they executed for me very quickly! Very happy so far. Just wish the UI was more organized for creating and editing widgets, email, etc
App works very well and the customer service team is very responsive. It was very easy to migrate from Yotpo with their help.
Hey Kerotin,
Thank you for your review and kind words!
We're glad to hear that we've made your transition from your previous reviews app a smooth one, and it's heartenig to hear that you've found Stamped.io to be a better fit for you business!
Thank you for your compliments to our support team, we really appreciate it!
app was easy to set up and no hassle at all! Received reviews from our customers minutes later! We will use Stamped.io for many years to come.
Great app - does exactly what it should do and helps us to grow our business. Also want to point out, that the customer service is top-notch! Super responsive and all topics are always handled great. Can highly recommend
UPDATE: I JUST SWITCHED TO JUDGE.ME AFTER A HORRIBLE EXPERIENCE WITH STAMPED. I CANT BELIEVE HOW MUCH TIME, MONEY AND HEADCHAED STAMPED COST ME!! IM USING JUUDGE.ME AND COULDNT BE MORE HAPPIER, ITS WAAY BETTER THAN STAMPED, IMPORTED MY REVIEWS FROM STAMPED IN SECONDS, AND CHATTED YESTEERDAY MIDINIGHT WITH CUSTOMER SUPPOORT ! SO YEAH DO NOT MAKE MY MISTAKE GUYS, SWITCH TO JUDGE.ME ASAP !
THIS APP COSTS ME 3700$ lost in ads, my ads were running and noticed a horrible dropoff CR, when i checked my store, it was a total DISASTER !!!! reviews duplicated dozens of times, popups in other languages, messy side reviews all over thee placee. its a MESS, i'll curse this appp my entire life, and Customeer service, u think the care ? oh no they dont , but i dont blamee them because the app iitself sucks at first, so why they would care that aint their fault.
so to sum up: if u use this app, u gonna lose tons of money, so save yourself some cash and use another app, and there are TONS.
Hi Bleamx team,
It looks like we've recently been in touch through our support channels and a solution has already been found!
Aside from one ticket you created on a Friday and we couldn't get to until Monday; we've been able to get back to you within our SLO window of 12 hours. (We have limited support on weekends and ask for your patience)
I do see a few tickets where we tried working with you and never heard back? It is always best to work with our Advocates until they are able to resolve your issues completely. Sometimes we require additional access to your account and this is a natural part of problem solving.
I do hope we can continue working together, we value feedback like yours because it helps us improve!
We moved from Okendo to Stamped.io A recent move but hope it was a good decision. Now that we are several months into the process ~ we are still only about 50% set up. I'm paying for Professional Setup and Support each month but seem to not be receiving much follow-up support. I know I get busy and distracted but need Stamped.io to step it up. I already have Reviews.io knocking on my door...
Hello Beckers Best Shoes,
Thank you for your review and feedback.
We are sorry to hear about the experience you are having with Stamped.io setup.
Our success manager has reached out to you and we hope that will assist your store with optimizing the value-added features that are available on your plan.
The support team is also available 24/7 via email (hello@stamped.io) should you have any enquires :)
Super simple app to install and sort ... and if you have anything you're not quite sure of (like me!) the customer support is quick with the right solution.
Looking forward to lots more sales :)