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The customer service is really awesome. The team of stamped.io respond to my question and help us set up the app at lighting. The app fits our theme of Shopify just like the groves. I believe the app will help us gain more reviews. 5 stars recommend!
Great app for collecting reviews. The best thing is the fantastic support given by the team, really responsive and helpful!
Hey Knife Sharp,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
The in-mail-review feature is awesome, best thing ever to make things easy for your costumer. Looking forward to see how it performs on my shop. Pricing is good, and the free plan for new shops is very welcome. Very impressed with the costumer service. I had a couple of questions and the answers came in minutes and were really helpful. Thank you!!
Hello Just Cool Design,
Thank you for your kind review!
Actually, you'll find the Stamped.io is one of the most price-competitive Reviews app out in the market, for the amount of features which we're offering :)
We provide a variety of subscription plan tiers to cater to all businesses big and small, so that you can scale accordingly to your business's needs.
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!
box with instructions loaded over forms to fill during setup. M?ade it difficult if not impossible to add information to the form fields in setup. overall I like the app with this lone exception.
It's a great app with some awesome features but if you want to use anything other than the very basics, you're going to have to pay and the pricing is a bit steep ($100/mo for widget 2.0 and the useful features). Just about everything they advertise in the app description is something you need to pay for.
Support is also extremely basic. They will reply to your e-mails but usually, when you need help with CSS/JS, they just tell us that we can customize it ourselves or hire a Shopify Expert. Isn't it your job to configure your app for those utilizing it?
We use the free version but are looking for a replacement to this and the Shopify reviews app..
This App is doing great so far. Gives me more insights that I ask for and I can also understand my customer's behaviours better. Will continue to support!
I like the options to customize everything even on the free plan, most review apps won't even let you change one color without paying
I have found the app very useful and when we had questions the customer service was extremely helpful and fast.
Hey HuppanjBele.hu,
Thank you for your kind review, we're glad that you found Stamped.io to be useful app for your store, that's great!
We hope that you'll have a great time collecting reviews with us :)
Great customer service with a quick response time! I just signed up for this app, but am excited to use it!
If you're just starting out and just have a couple of sales and want to add some trust by including reviews, you're out of luck. You can't use this app to request reviews from past customers. If you want that little feature, you have to buy the 5,000 reviews per month level plan at $29.99/month. No help at all.
Setting this thing up is not very easy. Mostly because there are a bunch of tabs that are grayed out - again, you have to buy the expensive plans - but you still have to go trough them all just in case.
No worries. For now, I'll use this free version to do the bare minimum. When my store grows a bit and I can afford it, I'll look for an app with better support and more "helpful" approach.