Stamped.io 评论和 UGC

I've used your app for years ignoring some glitches, some delays coz i just needed an app to collect reviews and show them. I would have paid for a plan if your prices didn't increase so steeply after 50 reviews collected. $23 for the next tier is not worth it for all the glitches and bugs. Someone submitted a review on 24 Jan and till 26 Jan it wasn't showing on my website. Why then would I opt to upgrade to such a high amt of money? Its gone from good to worse and it doesn't make sense to continue or upgrade.

When you use the free plan, this app can send a review request one year after purchase which made some of our clients confused. There is no point sending automatic emails so long after and there should be away to define that it won't be done automatically.

Loads super slow on my page. Thinking of removing it from my store.

Can't recommend this one. Keeps sending out emails to old orders. Even those that have already posted a review. Leaves a bad taste in our customer's mouths.

Therefore, we have deleted it.

I am having many problems with this app. Just now after contacting you and telling about the problems I have, I decided to follow with one of your solutions but it didn't work.
I excluded a product from reviews and resend a review to a customer so the customer can write a review of the other products in her order, but when I hit resend and preview, the same donation product appeared in the request.
Also, we are missing a couple of reviews. I clicked on the email sent but the review does not appear in shopify admin.

Easy to use however I got really frustrated as I couldn't find how I could test to ensure it is working!

The app design is good and all of the features are exactly what is needed to get reviews from your customers. It has lots of customization so you can change the email, what product recommendations you send to the customers, etc. The main issue is the app crashes a lot! 75% of the time there is an error when trying to open the app or trying to send the emails. I assumed it was jsut a temporary thing but after a few days of use it still errors out a ton of the time. Fix the crashing and this app is amazing!

2023 Update: Stamped used to have great support. They have completely dropped the ball now. I've been dealing with a simple issue for 2 months now and explained it to three separate people and have been passed to a different person every time to start the process over again. There is no communication between different departments. It seems like they have outsourced support but I don't know for sure. The prices have also increased dramatically over the past 2 years while service has decreased. Unless you need NPS reviews there is a much better alternative out there that gives you waaaaaay better value for money now. You can Judge my opinion for yourself.

Review layout was clear. But, a customer left reviews for 2 items. Only 1 is showing. Overly complicated process. Customer service poor. Did not understand a simple 1 sentence question. I will no longer use this app.

quiero desintalar la aplicación y no dice como.....He perdido tiempo y al momento de desintalarla no hay información en la web y no me responden en el chat