Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

November 6, 2016

Great app, does exactly what it says it will. Easy to install and operate.

Bone Art 2
New Zealand
13 days using the app
August 29, 2018

The app could be a lot easier to use, the onboarding could be more seamless with default best practices, and the design could be made more modern, but the functionality and the customer service is top notch. Big improvement over the default Shopify reviews and I highly recommend it.

Funkits
United States
11 months using the app
December 24, 2019

Looks far better than Shopify Product Reviews which I was using earlier, and doesn't mess up structured data submissions to Google like Shopify Product Reviews does. Also great response time from developers. Would definitely recommend.

Illuminate Labs
United States
13 days using the app
Stamped.io replied December 26, 2019

Hey Illuminate Labs,

Thank you for your review and kind words!

We're glad to hear that you found our app to be a better reviews app for your business, thank you for your compliments!

We hope you'll have a great time with Stamped.io collecting UGCs for your store :)

April 24, 2020

very handy app to have! thanks

My Baby vibe
Australia
13 days using the app
Stamped.io replied April 25, 2020

Hey there,

Thank you for your kind review!

We're glad that you're liking our app , and we hope that you'll have a great time with Stamped.io while generating social proof for your store :)

November 22, 2021

Way easier to set-up and more customisable than Yotpo. It's a one stop shop in my opinion, would recommend!

SHINPLEX
United Kingdom
13 days using the app
June 16, 2020

We needed a solution that we could easily set up and then not have to worry about it. This was the best solution. We were referred to this app by a "Shopify Pro" developer. I love how I can customize and schedule all emails. Easy and worth every penny.

Proven Winners Direct
United States
13 days using the app
Edited July 26, 2022

updated! They are not as responsive as before. Take more than two weeks to response and never help to resolve my issue. The worst you can ever meet, I will not use this app on my other websites, never!!!

Sincreative
United States
12 months using the app
May 16, 2020

I added this app so that my shoppers could leave reviews of their experience and product purchases. Stamped.oi has worked great for that, the format is nice and clean, shoppers are verified as actual customers, and the customer service is great. I recommend this app if you want to be able to add reviews to your site.

Callie Decor
United States
13 days using the app
Stamped.io replied May 17, 2020

Hey Callie Decor,

Thank you for your kind review and recommendation!

We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

March 12, 2021

We have used a free version of the App before so we know it works well but have now upgraded to one of their paid for plans. The code is easy to install and the App is fairly intuitive to set-up. Where we did have queries they were answered promptly by the support team and they even installed some code for us and tweaked some functionality. I have to say the support has been first class unlike some Apps or Themes I could mention! 100% recommended.

King of Shaves
United Kingdom
13 days using the app
March 1, 2023

Terrible experience with this app and its developers!

I've been having issues across all stores

First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away??

Second, the app has major bugs and technical issues and would not appear properly on the store. When I contacted support for all these issues it took going back and forth with them for 2 WEEKS which is very counterproductive while trying to run a business.

2 weeks later they seemed to have fixed the issues but it was already too late.

Please save yourself the headache and get another app.

HeatedTek
Canada
12 months using the app
Stamped.io replied March 3, 2023

Hi there HeatedTek team,

I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should have access to.

We are a small team with a lot of requests and we do try to get to them all as soon as possible! We've recently expanded our team to better serve our merchants, and get back to the fast response times our merchant love about Stamped!

It looks like there have been some missed messages from us among your support tickets causing a bit longer delay in your issue's resolution. We suggest logging into our Help Center where you can access all your open requests.

The issue your store has experienced is a bit complex, and our Support team is already on the case. I'll reach out separately to make sure we have the best support path set up for you.

Thank you for flagging your concerns here with us. I do hope we can turn your experience around soon.