Stamped Product Reviews & UGC , 6,051 reviews

Update 5/19/22: The app was sold by the original developer Tommy and there have been no improvements to the app whatsoever. The dashboard is littered with bugs that are not addressed and it's incredibly slow. Additionally, the customer service has gotten incredibly terrible. They take days to respond, and then don't even address your question properly because it's outsourced and they probably don't understand the question. I miss the days of Ivan & Tommy, it was a killer app but now it leaves a lot to be desired. Leaving my original review down below so you can see how it USED to be. We migrated from Shopper Approved to Stamped and have been incredibly happy with the product. We've been live for 2 months at the time of writing this review for reference, and are an Enterprise customer. They offer a ton of out-of-the-box features which are incredibly advanced. Some of these advanced features we use are UGC galleries, Instagram syndication, Google My Business, and a ton of customization to the flow. We got quotes from Yotpo and Stamped and found that Stamped was considerably cheaper, but had pretty much the same features. Their support team was very helpful with onboarding, and we don't feel that any reviews were missed in the process. They helped migrate over everything including our images and pending review requests from Shopper Approved. The admin portal is incredibly helpful, and their support team has been very responsive and even customized the functionality of the app in a few ways for us. The only drawback to Stamped I would say is that they do NOT offer phone support. Their support team is super responsive (within 24 hours always, usually within 12 and sometimes quicker) and they typically go into great detail with their responses so things are resolved swiftly. I would say Yotpo and Stamped are very comparable in terms of a feature stack - the only reason to choose Yotpo over stamped is if you are willing to pay 3X the price to get phone support. Will update review as time goes on if things go south.

The subscription prices are way too high for the options. Why would we pay $119 just to have our own reviewed feed to google. Very stupid. Too expensive for the option we will be switching over to another service.

Once you remove the app. It still showing the review stars. I do not recommend this application.....

Asking me to go premium before the app has even started to do anything of the free trial. Quite fishy

App feature was good when I first stared using this app back in 2020. Now, there are many other review apps that have better features at much lower pricing. Also, I asked for customer support since my v2.0 theme wasn't showing review widgets correctly. However, their responsibility is poor, I had been waiting for many days now, and still no reply. Now, I decided to change review app to others. But exporting reviews are so difficult, since all photo review URLs cannot be exported. If you are looking for review app, and reading this comment, I strongly suggest you "don't use this app."

The way this app tallies reviews is silly. 5 days into the month and we were already at our 3500 review limit. Apparently, we have reviews from September still pending scheduling. You can never get caught up or start at zero because of the way this app adds. I dont even want reviews from 2 months ago. This structure does not serve the customer and ensures you always have to upgrade. I have no idea how to get reviews on current orders because the app is still spending reviews from September.

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Collected Annual Subscription payment (In excess of $1000) on a monthly basis. Very poor communication and am still currently waiting for a response to numerous support tickets and a refund. Such a shame as the app is fantastic. I have referred associates of mine to use the app and am so angry that I have received such poor customer service after being an advocate.

This is not a good app. It's a constant "give us more money" scam as most features are behind layers of paywalls. As soon as you hit your monthly limit of review requests you get asked to upgrade every 30 seconds. Everything about the "creating banners" feature is broken. It constantly makes you re-do your work and still messes stuff up. Support says they are aware of the issue and doesn't fix anything. Not sure how they got such a high rating, I would look elsewhere.