Overall rating Based on 2670 reviews
Teas and Tisanes Australia
We've been using Judge.me on our other sites & decided to try try this app based on the good reviews. Unfortunantley, the app did not deliver for us. For whatever reason, some emails were not sent to the customers- even the ones in the queue.
I'm sure customer service would have helped us (they responded quickly on a different question during set-up) but we didn't bother contacting them this time around because we got turned off by having a basic function not work on the onset.
Thank you for the free trial, & more power to the developers, but for now we're shifting back to Judge.me. Cheers!
Thank you for your feedback!
We checked your account and found that the emails were not added to the review requests queue as the orders are not updated as "Fulfilled" on Shopify.
Unlike other apps, Stamped.io would only be sending the customers a review requests email upon order fulfillment, this ensures that customers aren't receiving the review request emails earlier than they would be.
If you're keen on giving Stamped.io another go, our support team is always here to help you set this up properly and guide you through the settings.
Posh Kartara Beauty
I've had this app for only a couple of weeks now. I decided to change the theme on my store and all of a sudden, all of my customer reviews disappeared. I reached out to the app developers for assistance and I was told I need to manually add a code to my site before my reviews would show again...I'm not good with code and the developers told me they could help me and then sent me their pricing page for assistance. Like what? Why are you charging your customers who need technical assistance with the app? This is the first time that I've had a app developer tell me that they would charge me for using their technical support. No thank you. I have found a better app for reviews that doesn't charge their customers when they need assistance. I will be uninstalling this app.
Hello Posh Kartara Beauty,
Thank you for your feedback.
We've reached out found that the review widget was removed as the theme was changed, usually, this would remove any codes that we've previously installed for you on the theme.
However, you can simply reinstall the widget easily via the App => Settings => Main Widget => Reinstall widget on the theme, this would actually re-add the necessary codes to your new theme.
We've actually reached out on another separate email on assisting on the installation but it seems the collaborator account hasn't been accepted.
We'll reach out again via email just in-case :)
The traduction for Spanish is very bad. Please fix it because is an ungly error. All the others things are good
Thank you for your review and feedback!
For translations, we can provide any updates required, our support team is on hand to assist with any language translation needed.
Kindly reach out to us via firstname.lastname@example.org and we'll assist you swiftly.
The Starter is advertised for $9, but after installing the app the real price is $15 per month. Get your * together, what a waste of time after spending lots of time researching the apps and costs!
Thank you for your feedback!
The starter plan is actually a new plan that you can find on the page here:
It's $9/month and comes with tons of features :)
Please let us know at email@example.com if you need any assistance!
This app was recommended to me but adding the different lines of code (when they can't tell you exactly where to add them) was aggravating and beyond my skill level. I have over two years of experience with code, so not a total newbie. Would definitely use the app if it would install itself, or with minimal coding and explicit directions.
Perfume cologne full
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The plugin for this comment is not displayed on my site, I can't comment，i donot like
Our apologies for the issue you're facing.
Usually for installations, the reviews widget gets installed automatically on the product page.
However if you're having issues, our support team is available to help with the installation and setup to ensure that the widget gets installed on all your product template.
You can reach out to us at firstname.lastname@example.org and we'll be here to assists swiftly, 7 days a week.
quiero desintalar la aplicación y no dice como.....He perdido tiempo y al momento de desintalarla no hay información en la web y no me responden en el chat
Thank you for the review.
Removal of the widgets is really simple, we have replied to your emails with steps required within a couple of minutes.
Apparently this app sends out review requests to your customers as soon as you install it and set it up. Before you're even ready for it.
I already had another review app installed and only installed this one to check out its features. But It sent out all these review requests to my customers without me even knowing and I only found out after I uninstalled it, and started receiving ratings from customers.
So I re-installed it to check the history, and guess what, as soon as I re-installed, the app started sending out review emails AGAIN by default. I didn't even ask for it to send. It just went ahead and sent on its own without me even touching anything.
Definitely not the most user-friendly and intuitive app. Could not even find an option somewhere for me to pause or stop the emails. I could only select everything in the queue and archive them (even then I'm not sure if that's the right way to do it).
When you use the free plan, this app can send a review request one year after purchase which made some of our clients confused. There is no point sending automatic emails so long after and there should be away to define that it won't be done automatically.
Loads super slow on my page. Thinking of removing it from my store.