Decent review tool with solid functionality but needs some serious updates to be easier, more user friendly, and powerful. The email builder doesn't really allow you to have emails that feel on brand because of its limited functionality. I also wish the visual design and information architecture on the reviews list page was easier to sort through and read.
Thank you for your review and feedback!
We do have the layout editor feature should you require a complete control to customize the review emails sent from Stamped.io. This is available on the business and professional plan.
We will also continue to improve on the dashboard UI to ensure that it's user-friendly and intuitive :)
In general It's a good app, has many tools. It is useful and easy to use, I didn't have any problem with the installation.
The Twinkle Toy Box Company
Poor integration with Google reviews. As I installed this app based on the claims that it could integrate with Google star ratings, I was expecting the integration to be easy. So far I haven't seen one of my 5 star reviews on a Google shopping listing.
Thank you for your review and feedback!
Integration with Google Shopping will require the review feed feature, which is available in the Enterprise plan as mentioned in our pricing plan within our app listing. Once the review feed is set up and approved by Google, the ratings will show up in your store's listing within Google Shopping.
Our support team is also reaching out to you via email to provide more information on the feature :)
MY GLOW BODY
I don't know if it's a good app or not because I cannot use it. I've try to complet all the request but it's still not working
Hello MY GLOW BODY,
Thank you for your review.
Stamped.io will work for all Shopify stores once it's installed. The review widget should show up in the product pages, and any new orders will generate a review request in the queue.
Our support team have reached out to you to provide further assistance :)
this app is to help me understand better the customer expectations. I find it too limited and not flexible enough
Thank you for your feedback!
Our support team has reached out to your via email to better understand your needs and assist you with your account.
Looking forward to your reply :)
App is slow and laggy when adding reviews to my shopify site but it works and has helpful tips for new shopify users
Thank you for your feedback.
We've checked that the widget load time in your site is optimal, and we've tested the review submission as well, we've found them to be working well :)
Please do not hesitate to reach out our team via email@example.com if you do have any further queries or assistance needed, and we'll guide you swiftly.
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
C.FAB BOUTIQUE LLC
I just download this app, cant wait to see the results. So far it was easy to install and I like what I'm seeing.
Thank you for your review, we hope that Stamped.io works well for your store, and please feel free to approach our support team should you require any assistance with the setup!
still using lets see how it will turn out, still not sure because it keep asking me for it and I'm haven't used it enough. Still waiting for it.
Thank you for your kind review!
The review submission is optional, and you can definitely close the form :)
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!
Thank you for your feedback :)
If you have any queries or concern, please do not hesitate to reach out to our support team via firstname.lastname@example.org, we're available 24/7 for assistance!
HourXHour Bath Company
I am giving this app a solid 3.5 stars. it is a great app and I like it a lot. The learning wasn't difficult at all and I love that the app makes the code easy to place in my website template.
What I dislike about the app:
- Loads extremely slowly. I've spent up to a minute waiting for the app to load.
-Doesn't always update. I have reviewed and published my reviews and I still get the "reviews to moderate" message. I wish it would update.
Overall, great app and I will continue to use it despite those 2 downfalls.
Thank you for your review :)
It's awesome that you're loving the app!
Our app is optimized for speed, and each page load on the dashboard should only take less than 1-2 seconds.
As for moderating of reviews, it's instant as well and wouldn't take more than 1-2 seconds to be reflected :) Sometimes a refresh of the browser might help!
We'll reach out to you personally to find out the issue you're facing with any specific page or settings.