Stamped Product Reviews & UGC , 6,051 reviews

Severely OVERCHARGED of over US $659 for two months for a plan I did not subscribe for. Still no response from support.

UPDATED
Team has refunded our overpayments after the compliant and bad review. We have changed our rating from 1 star to 3 stars.

An sich eine gute App für Bewertungen. Allerdings hat sie einige Software und Synchronisation Probleme. Die Ladezeit innerhalb der App sind zum Teil sehr lang und das aufrufen von Einstellungen sehr verbuggt.

I recently uploaded some older reviews from my website into stamped with no issues, but they are not showing up on the website. If anyone could help, would be great as seems like a really good app?

Setting up stamped.io as a first time user is quite confusing. The UX design is cumbersome and confusing to the non-technical user. It seems to have all the features needed to run a sophisticated ecommerce site. Support is available only through email, not text/messaging/phone, so getting answers to questions can be time consuming.

UPDATE: Afraid their app is now experiencing a lot of bugs and their customer service is extremely slow to respond. When they do respond, it's a temporary fix to the issue which reoccurs in the next few days. Unfortunately have downgraded my plan and will look elsewhere.

Great app and customer service very helpful. Most helpful function for us within the app is being able to adjust the aesthetics of the review.

it's cool, does the simple task that I need. once I decide on purchasing a plan to be able to use all the features, I'm sure the app is really nice.

I just started managing the company's Stamped.io account actually and have some both positive and more constructive feedback. I love that the program has automated features to it, like sorting the flagged reviews versus the auto-published ones. The exclude certain terms tool is also super useful especially in our industry. Now, some feedback I have that may potentially help improve the platform is that the review request email templates should be easier to edit. In order to edit it, there are many broken-up sections so it is not super efficient to see the whole picture in one place. Also, it would be cool if there were more manual capabilities with sorting through the incoming, unpublished reviews. The customer support has been pretty good overall as well, although I do support the idea that English-speaking representatives help English-speaking customers for higher efficiency.

I am just starting to integrate the app into my Shopify store and cannot give a a complete evaluation yet It might be higher after I really have a chance to use it. I like the features and have it partially running on my site. I wanted to test drive the free version before deciding, which paid version would work best. There is no support for the free version so I am trying to find Youtube videos to help with my specific issues but this has been very time consuming. I am not a techie and run the store by myself, so I do not have a lot of time to invest. It would be nice if there was a good learning resource to help with the process of getting it up and running properly. Hopefully I can figure things out and get the most out of it.

We moved from Okendo to Stamped.io A recent move but hope it was a good decision. Now that we are several months into the process ~ we are still only about 50% set up. I'm paying for Professional Setup and Support each month but seem to not be receiving much follow-up support. I know I get busy and distracted but need Stamped.io to step it up. I already have Reviews.io knocking on my door...

So far, it's an attractive review system and seems to have good functionality. The downside is that the help documentation is really, really terrible. Poorly written, hard to understand, vague, and some of it is out of date or missing important information.