Helhetsomdöme
4,3
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 28 februari 2023

I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism

Instant Nails
Rumänien
Nästan 2 år användning av appen
Autoketing svarade 14 maj 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

7 juli 2021

Très simple d’utilisation et personne a l’écoute. J’ai pu installer l’applicable très facilement et je ne regrette pas

Bell's remedies
Frankrike
Nästan 2 år användning av appen
Autoketing svarade 7 juli 2021

Merci pour vos commentaires. Nous sommes très heureux d'apprendre que vous êtes satisfait de notre application.
Veuillez nous envoyer un e-mail ou démarrer un chat en direct si vous rencontrez des problèmes avec l'application.

Meilleures salutations

29 september 2021

I liked how this reviews app worked and the interface is really clean and comfortable. Very good costumer service, i would suggest to improve and expand the options to change colors and all the customizable stuff!

The Crystal Masters
USA
Nästan 2 år användning av appen
Autoketing svarade 29 september 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

26 februari 2022

So far this app is good I have not experience any mishaps and they do the coding for you like as soon as you set up how you want the review to look like and save it then turn it on refresh your site and boom its there on my first time I already have 2 reviews and more to come compared to the ones that I get from my phone. definitely a upgrade. Follow me @vonettacollections on social media and shop with me vonettacollections.com

Vonetta Collections
USA
Mer än ett år användning av appen
Autoketing svarade 27 februari 2022

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

24 augusti 2021

Love it allows photos to be uploaded with review, just wish it had an option to rotate them from landscape to portrait. It is fabulous the request to leave a review pops up for returning customers to leave their review, thanks them after they leave their review, and directs shoppers to popular items which hopefully means more conversion sales. Love this app!

Katie Dreaming in Color
USA
Mer än ett år användning av appen
Autoketing svarade 24 augusti 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

13 mars 2022

Loved it so far. Beautiful design.
And the best part, their support. We had issues while migrating from a different app. And they helped us within few hours.

Dusky Lory
Indien
Mer än ett år användning av appen
Autoketing svarade 13 mars 2022

Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.

Thank you

Redigerat 14 juni 2022

I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response!

Frimunt Clothing Co.
Kanada
Mer än ett år användning av appen
Autoketing svarade 24 maj 2022

Thanks for reaching out to us.
We messaged you on Messenger to support you further. Could you please check your messages?
Please don't worry. We will resolve your issue.

30 augusti 2021

通常の設定で全て日本語に変更できるので、日本のページでも問題なく使えます。
通常で設定できない変更したい部分も、チャットで丁寧に教えてもらいました。
レビュー機能は最低でも写真のアップロードは必要と思っていたので、無料のアプリがあって大満足です。

Dlinks
Japan
Mer än ett år användning av appen
Autoketing svarade 30 augusti 2021

ご評価くださり、ありがとうございます。お客様を全力サポートいたしますのでご不明な点がございましたら何なりとお聞かせください。

4 augusti 2021

Excellent customer service, very friendly and helpful. The APP is fresh and easy to navigate. Looks wonderful on my website. Sales increased big time with this APP, no need to look forward especially if you have a Shopify account. Works totally awesome! Big thumbs up that's for sure

Marijuana Accessories
USA
Mer än ett år användning av appen
Autoketing svarade 4 augusti 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

24 juli 2021

Simple and great app !!
Grateful to the quick help provided by the team to reposition the reviews according to the store theme.
Just one recommendation, it would be really helpful and easy to use if there was a some UI itself to import the reviews along with csv option

Outshine Store
Indien
Mer än ett år användning av appen
Autoketing svarade 24 juli 2021

We got your review and feedback. Thanks for leaving them.
We will improve the import feature to make it better. Please wait for our update.
Contact us if you have any issues or questions.

Best regards