Autoketing Product Reviews , 236 条评论

  • 91% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星

Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews.

Lifting the Dream

The app is easy to install and looks good. However I find it very strange that the only option is to ask the customer for a review just minutes after the buy. The obvious and a good standard is to be able to ask for a review 10-14 days after the buy so that the customer has been able to actually try the product before we ask for their feedback. Also the customer service is not available in daytime in European countries so you do not always feel that they get back to you.

Bjørk Studio
使用应用的时长: 大约1年
Autoketing已回复 2022年1月26日

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,



使用应用的时长: 4分钟
Autoketing已回复 2021年11月11日

It's upset to see this review. Can you tell us the issue you got?
We will support you and fix it.
Our team is always pleased to help you.



I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism

Instant Nails
使用应用的时长: 接近2年
Autoketing已回复 2021年5月14日

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,