Overall rating
4.3
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.

June 30, 2022

10/10 app. I suggest anyone to add it to their shopify store. We receive tons of reviews from this app & customer service is A1.

Riobec
Canada
5 months using the app
Autoketing replied June 30, 2022

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,

February 24, 2022

I want to give more starts if i can. Jean is very helpful and a kind person. The Tech Team have solved all my problems in a short time.

Luxurysta
Germany
4 months using the app
Autoketing replied February 24, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

Edited October 18, 2021

So far I love it. It's very easy to use, one of the things I'm looking for when searching apps. Plus, it's free.

Krels Creations
Canada
4 months using the app
Autoketing replied October 19, 2021

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

August 24, 2021

works well, and customization is really nice! a bit fiddly with setting up the "users bought" pop-ups I'm not 100% sure on how they really work, but I'll fiddle with it more!

cosmylk
Australia
4 months using the app
Autoketing replied August 24, 2021

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

November 17, 2021

THIS IS THE PERFECT APP FOR THE BEGINNER WHO IS WILLING TO START A NEW STORE IT HAS MANY NEW FEATURES

FAIGA
India
4 months using the app
Autoketing replied November 17, 2021

Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

April 22, 2022

Hi,
I downloaded Review Autoketing and set it up, within seconds i had an email thanking me for using the app,
I set up what i needed to but was having an issue with the review stars,
your service was totally mind blowing wrt the speed at which you sorted out my issue and the professionalism and excellent service was outstanding,
thank you... rgds
brian

DermaCura
South Africa
4 months using the app
Autoketing replied April 22, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

July 22, 2022

This apps helps lot in sales and increasing customer confident in purchasing. With the well and nice outlook review section, It attracts customer to drop and view the review compare to other simple outlook apps. It can customise the colour and placement to match our needs and our theme.
Love it , definitely will continue using this !!
Highly Recommended. Best

BOXO GOBOXER
Malaysia
4 months using the app
Autoketing replied July 22, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

Edited October 5, 2021

I love this app, It is so configurable. I wanted to change pop up text colour to match my site and support sorted it quickly and without any hassle. Great service. Would recommend it to anybody who needs a review app for their store. You won't find better no matter how much you pay, This one is free.

Montessori By Flynn
Philippines
4 months using the app
Autoketing replied October 5, 2021

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

March 15, 2022

Amazing app and its free. lots of customization options and it also allowed us to import the reviews we had .

DataCare LLC
United Arab Emirates
4 months using the app
Autoketing replied March 15, 2022

Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

July 15, 2021

Very friendly to use. Support team replies fast too, appreciated ! Awesome app to use, highly recommended :D

Juiceque
Singapore
4 months using the app
Autoketing replied July 15, 2021

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards