Overall rating
4.3
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing business credibility and boosting sales through its review collection and management features. Its user-friendly interface, customization options, and compatibility with various themes are highly valued. Features like automation, picture reviews, and the ability to import reviews from other platforms are also praised. The customer support team is recognized for their quick and efficient problem-solving. Despite being free, it offers features typically found in paid apps. Occasional issues are reported but are generally resolved promptly by the support team.

February 17, 2022

I used this app to help with reviews. Seems to integrate great however some minor bugs in terms of settings of the pop-up review.

EARTHCODE
South Africa
21 days using the app
Autoketing replied February 17, 2022

Thanks for your feedback. We will take a look at your popup review to find the bugs. Please check your email inbox because we have sent a request to support you. We want to solve even minor issues.
Please feel free to contact us if you have any questions.

Edited February 1, 2022

Easy to set up and easy for customers to use, no locked features, email campaigns. Very nice simple design. The only thing I don’t like is that the Max time you can choose to send an email requesting a review is 1 hr. after they purchase I would prefer to send the request at least 2 weeks out after they have received and have actually been able to use my product. Getting an email 30mins-1hr after they’ve purchased and hoping they remember to review isn’t ideal

Soothsayer Depot
United States
13 days using the app
Autoketing replied January 19, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

November 23, 2021

Sono ancora in fase di test perchè appena scaricata. Applicazione facile da usare e molto funzionale.

Ambra Profumeria
Italy
About 1 hour using the app
Autoketing replied November 23, 2021

Grazie per la tua recensione. Spero che tu possa aggiornarlo a una recensione a 5 stelle dopo aver provato la nostra app.
Siamo lieti di supportarti in qualsiasi momento.

Grazie

January 17, 2022

Slightly confusing layout but free and customizable for the not tech-savvy so it was what I was looking for.

Miscellany and Co
Canada
43 minutes using the app
Autoketing replied January 17, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team