Amazon Reviews by Appio
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Great App. Lets us synchronize our amazon reviews with shopify only via a URL. So efficient and much easier then all the manual tools with CSV export. Such a gamechanger. Also great customer service. I spotted a technical error and the bug was solved within one day.
I've been looking for a solution to share my amazon real customer reviews on my Shopify, and none of it works well with my theme. Appio works perfectly and easy to install. Perfectly embedded my Shopify. Love it!!!
Helpful and friendly customer support.
You got covered if you have any questions or encounter issues with the app.
Hi,
Thank you so much for your kind words!
We’re really glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance, feel free to reach out anytime.
Best regards,
Amazon Reviews by Appio team
I had an issue with the star rating not showing on my page, and the Appio support team responded extremely quickly. Amy was very patient, friendly, and efficient in diagnosing the problem and helping me fix it.
The problem was completely solved within a short time, and the communication throughout the process was smooth and professional.
Highly recommend this app—not only for its functionality, but especially for the excellent customer support!
Einfach zu bedienen. Der Service ist sehr gut. Ich hatte ein Problem mit dem Importieren von Bewertungen per csv-Datei. Mir wurde schnell und unkompliziert geholfen. Vielen Dank nochmals.
(It is easy to use. The service is very good. I had a problem with the import from a spreadsheet in csv format. They helped me and solved my problem quickly. I recommend to use the App.)
Thank you very much for this positive feedback and your recommendation!
We are delighted to hear that you find the app easy to use and are satisfied with the quality of our support service. If you have any other issues or questions, feel free to reach out to us.
We wish you continued business success!
Best regards,
Amazon Reviews by Appio team
The app has lots of issues these days. Star Ratings do not appear on home/collection page. Ratings appear very slow on product page almost when a customer has scrolled down. Amazon import gets very slow or stopped in between.
Hi,
Thank you for your feedback, and we’re sorry for the inconvenience. Amazon has recently introduced stricter measures, which may affect the review import process.
Our team is currently working with the highest priority to develop a new and more stable method for importing reviews, while also improving the loading speed of star ratings.
We truly appreciate your patience.
Best regards,
Amazon Reviews by Appio team
Great experience so far. We have tried almost every review app there is, and this has the best functionality for its price.
Solid app for seamlessly importing/showcasing reviews. Its user-friendly interface allows for quick setup and customization. Their support is also quick with solution-oriented responses, making it a great tool for Shopify store owners.
We appreciate your kind words. Thank you for using our app and for sharing your experience.
Your feedback means a lot to our Amazon Reviews team and we have been trying our best to develop and improve Amazon Reviews to serve you and meet your demand.
Please feel free to contact us if you have any questions or feedback.
Regards,
Amazon Reviews team
You can't export the reviews. Which means if you're going to other app for collecting reviews as this one doesn't have the function for native emails and beside that they are 0.001% converting to a review so simple. Don't recommend this app
We apologize for any inconvenience caused. It seems there may have been a misunderstanding. We’re always ready to export reviews manually upon request. The review export file containing all your reviews has been sent to you previously. Could you kindly check if you’ve received it?
Thank you for your understanding.
Best regards,
Amazon Reviews Team
The app does not import 100 reviews as it says it will. It mostly imports 10-20 reviews on average. Then the app also does not update any new reviews after the initial import. It does not sync any new reviews. Even when you do it manually the app does not import any new reviews. Then there is no direct integration with Google Merchant Center for Google Shopping and Google Listings. You have to do it manually through another app.
Dear Bilal,
We recently received your feedback regarding your experience with our application, and we sincerely apologize for any inconvenience this may have caused you.
Regarding the issue with importing reviews, we have investigated and fixed the issues you've encountered. We're pleased to inform you that most of your products have successfully imported 100 reviews.
To provide further clarification, our app will automatically import new reviews after 14 days from the last import.
Regarding your feedback about the integration with Google Merchant Center for Google Shopping and Google Listings, we would like to clarify that while our application doesn't offer direct integration, we've partnered with a trusted third-party app specializing in feed management. This integration allows for seamless synchronization between our application and Google Merchant Center, enabling you to effortlessly manage your product listings.
We humbly ask if you would consider revisiting your rating, allowing us the chance to further improve our app.
Thank you for your understanding, and we look forward to serving you better in the future.
Best regards,
