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An awesome free app with great support! free photo feature is a real plus, offers a lot. I recommend this app.
Thanks so much for the awesome review. We agree with you. 😜
Day one very fast response. Thereafter i see some bugs using this app.
1) Mobile Browser Top Menu when click doesn't show the list of menu options.
2) Use Desktop when check out have Hulk Message on it. That's a killing for online store.
3) You have no reply to my 2 ticket but have an update on 13 jan. Today 15 Jan. i tried using your theme. Still fail. Top menu at phone browser is ok now. But No review option at all my product. And lastly the Hulk message is still on the checkout page using Desktop computer.
Disappointed.
Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. I hope our paths will cross again in the future since we are at your disposal for any queries you may have.
Je ne conseil pas les application de hulk apps, le service client est très lent, le codage est mauvais et ralentis mon site, je ne comprend vraiment pas pourquoi ils ont une aussi bonne note, je deconseille si vous voulez un site rapide.
Hi there,
We are truly sorry to hear that you had a poor experience with our app, and our Customer Experience team.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Let us know if there is anything we can do to improve this, please.
My kindest regards,
Shruti - Product Manager at HulkApps
I followed the instruction to install and set up the 'Product Reviews' app, but it is still not working. Waste of time.
Hi there,
Sorry to hear about your troubles. We actually automatically install some of the code and the rest of the instructions are laid out but can be confusing for some themes as their structure is different.
Just contact our support team and we'll help set it up for you free of charge. Hope you'll amend your review after this as it really doesn't give it justice. :)
Great free review app. Did everything I wanted, and support was wonderful. I mean, it's a FREE app and their support literally coded for me. AWESOME, please keep it free! Us small businesses really need it.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists able to help you out with getting Product Reviews App installed and stylized properly.
We do provide free installation support for all our apps.
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps!
Best of luck with your business!
Perfect free app. Difficult to install on your own but they have amazing free of charge support also!
Highly recommended!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps!
We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words!
Best of luck with your business!
I have used this app to style the reviews much more attractively than was available in the Shopify Product Reviews App. It was easy to import my reviews and then pay a $20 small fee for some additional customisation which was done swiftly and to my requirements. I found Hulk team very responsive and am very happy.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in trust while using Product Reviews app!
Master review app by Hulk is a great App, have a Good customer support, and it is Free.
Nothing can go wrong.
Thank you :) We agree!
Amazing app as well as Premium service, I would recommend those guys! They helped me with the setup and coding. The value that you get is really amazing.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
waste of time, I couldnt even find where to paste the code, not to mentioned finish the whole process.
Hi there,
Please contact our support. Our team will happily work with you to make sure that the installation process was done properly.
Contact us and we'll get it resolved for you. And once we do, please update this review to be more accurate. :) thanks so much.