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ご丁寧なサポートのおかげで、無事に進めれました。
英語を日本語に自動翻訳した時に、少し間違った言葉が気になったくらいで、とてもサポートは親切でした。
ありがとうございました。あなたのフィードバックを頂けて、こちらもとても嬉しいです。進行中に若干の翻訳誤解があったことについて謝罪します。私たちのチームではますます良いサービスを提供するために、常に改良を重ねています。あなたのようなお客様からのフィードバックはその一助となります。何か他に助けが必要な場合は、いつでもサポートチームにお知らせください。
HulkAppsチームより
quisiera que fuera mas facil de usar y que estuviera en español me a costado instalarla en mis productos por el idioma
¡Hola! Agradecemos tus valiosos comentarios y tu calificación de 4 estrellas. Entendemos que has tenido dificultades con el idioma y la facilidad de uso de nuestra aplicación. Lamentamos mucho los inconvenientes y queremos ayudarte.
Si bien nuestra aplicación está principalmente en inglés, estamos trabajando constantemente en mejoras e integrando soporte en más idiomas como el español. Nos encantaría escuchar de ti sobre algunos detalles específicos que puedas estar enfrentando.
Por favor, no dudes en compartir más feedback, siempre es bienvenido y nos ayuda en el desarrollo constante y la mejora de nuestras aplicaciones. ¡Tu opinión realmente importa para nosotros!
Gracias por elegir HulkApps. Nos pondremos en contacto contigo pronto para ofrecerte asistencia.
Con cariño,
El equipo de HulkApps
good
The support team response very quickly. When update the app, they deleted our review photos accidently, but they made up in the end, and helped us solve other issues. The app is good enough for free use.
Thank you so much for your valuable feedback! We are really pleased to hear that the support team responded quickly and helped you to resolve issues quickly. We apologize again for the accidental deletion of your review photos, and we're glad we could “make up for it” in the end. We are also glad that you find our app good enough for free use - we always strive to ensure the best customer experience possible. We will continue to work hard to improve the quality of our app, and we hope you will continue to enjoy using it. Thank you again!
Best free app for reviews that I've tried so far. That said, be ready that it takes some significant time for the review section to load.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Thank you. This was helpful to arrange the app to do what I really wanted it to do. It was essentially customized
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
After having major trouble with this apps code snippets, I finally got some help from customer service & it rocked! I granted access to my store & they went in & did the coding for me so I was still able to use the app to its full potential. The guy I worked with actually did it in a duplicate store so just incase I didn't like it he wasn't working with the store I already have published. Im satisfied with customer service, time it took, pretty fast & the ending results. This review is long, but I know some will appreciate it. I love detailed reviews.
Hey :)
Thank you so much for taking the time to leave us this review! We look forward to seeing your continued success!
Best,
Support is great. Take the initiative to make sure things are in good shape. Communication is clear and very responsive. If the product rating can link up with real customer check, or connect to other rating like amazon's, it would make it a very trustworthy rating system and kick the 5 stars.
Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves on offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!
And in regards to your request, we heard it and have implemented the Verified Sign feature in our app. Check it out!
I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented
The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team.
We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!