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Tried reaching support many times about several bugs and issues with the reviews app, have not gotten a reply or any help and it is non-functioning on my site since yesterday.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
The final result is awsome for free, but the app takes too many time to charge.
Server response too long :(
Thank you for taking the time to leave us your feedback.
Kindly contact our Experience team to check if charging time can be reduced.
quisiera que fuera mas facil de usar y que estuviera en español me a costado instalarla en mis productos por el idioma
¡Hola! Agradecemos tus valiosos comentarios y tu calificación de 4 estrellas. Entendemos que has tenido dificultades con el idioma y la facilidad de uso de nuestra aplicación. Lamentamos mucho los inconvenientes y queremos ayudarte.
Si bien nuestra aplicación está principalmente en inglés, estamos trabajando constantemente en mejoras e integrando soporte en más idiomas como el español. Nos encantaría escuchar de ti sobre algunos detalles específicos que puedas estar enfrentando.
Por favor, no dudes en compartir más feedback, siempre es bienvenido y nos ayuda en el desarrollo constante y la mejora de nuestras aplicaciones. ¡Tu opinión realmente importa para nosotros!
Gracias por elegir HulkApps. Nos pondremos en contacto contigo pronto para ofrecerte asistencia.
Con cariño,
El equipo de HulkApps
Je suis heureux de mon achat et je recommande cet article.
La livraison a pris 9 jours pour arriver parfait.
Thank you for choosing our app and giving us a positive review. We greatly appreciate your feedback and hope you have an exceptional experience in the future. Thanks again for your support!
IMPOSSIBLE TO REMOVE. Absolutely absurd, Once you remove the code and the app, it still appears on your products. Awful.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
it's a bad app, it's not working (it not appear on product page even if I install it automatically and manually), and you can't import reviews from Aliexpress or any other website, also you can't edit reviews.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I would like to give any star for this app. Since you try to use you may discover why it is free. Now, one more reason to pay a good app as loox.
1) Very very very complicated
2) There is any video on internet showing how to use
3) Maybe it is made only for experts
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Why do I download an app that tells me that I need to add some code and some css but for the css it doesn't even tell me where? When I could code I could just do this by myself and don't need an app for that and when I download an app I want it to work and don't want to add some code here and there.
Hi there,
Sorry to hear about the confusion. I hope the following will help clarify further.
Most apps require specific snippets to be added to your site. Example is that you can place the reviews widget ANY where on the site. The app has a 1 page installation and instruction page that is very easy to understand.
We automatically add a few snippets but still give you the control, like ALL other apps, to add the widget anywhere you want. You can access the page under /admin/apps/free-product-reviews-photo-reviews-and-more/embedded/help and it looks like this - https://nimb.ws/yEXPHU
I hope you'll revise your review after assessing the above.
Thank you.
I was unable to test this app properly. There is no option to import reviews from Aliexpress for new product launches and the current app I'm using for reviews doesn't allow for .csv file export which means I can't even get my real reviews over to this app easily either. I ended up giving up which is a shame as these guys make some other really good apps.
Hi there!
Thank you for the review.
We are sorry our app didn't meet your expectations.
This will be added to our improvement list.
Very bad. After deleting the app it changed my background colour. Now I cant change it any more. Not even in the theme settings. ZERO stars
Hi there,
Shruti from HulkApps here. I am the Product Manager here at our company, and I am truly sad to hear that your theme background changed after deleting our app. I would really like to further inspect this issue and get it solved as soon as possible if this is a bug our app is causing. Please do reach back to us at any time, so we can get the issue further inspected and solved.
Thank you in advance!