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I have had this app installed in my store since 2021 with minimal issues. I recently updated my store theme and ran into some issues with embedding the app into my new theme. I received help from Shruti with this. She was really great and resolved the issues within a matter of minutes. 5 star service from Shruti, Thank you very much!
One thing I do wish is that the app had a tool for sending more than one review request email. Like a follow-up review request tool as I think that would be effect in helping to get more reviews.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Really helpful customer service! The app is working and everything is fine.............................................................................................................................................
Thank you for the review! We value your feedback and glad to hear that our App is working for you! Our customer service team works hard to ensure the best outcome, so we definitely appreciate your kind words!
I already have the Review App on my product line (chocolates) and wanted to have it on my homepage aswell and asked support if they could do this and within a few hours it has been done perfect just what I wanted.
Thank you Support great turn around.
SECOND REVIEW
I updated my theme (Loft) and for the life of me I could not work out where my reviews had gone, I finally gave and ask support for help and Mirza came to my rescue and fixed my issues gave me some notes and a video and he also enabled all my other Hulk Apps for me I can’t thank him enough. Hulk’s Support Team are the best. Thank you
Hey there, thanks so much for leaving us an amazing review; we're so happy to hear that you're loving our Reviews app as well as our highly responsive support team. Thank you once again!
We look forward to seeing your continued success.
Fantastic service, very quick and helped with all my issues. Recommend to all users that are looking for reviews with photos.
We are so grateful for your kind words. Thank you for the recommendation! :)
Simple, functional, straightforward, easily integrated into the Shopify themes used by our store - and if there are any issues or concerns, a fantastic support team is readily available
Hey there :-)
Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both.
Regards,
操作や設定がわからなかった際に、とても丁寧に教えていただけました。
The developer was very accommodating to my questions! Resolved the issue in a short span of time. We love the app. Very useful and above all it's FREE! Kudos to the team! Special thanks to Abhilasha.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Feel free to contact us whenever as we are always standing by to help.
Customer service is impeccable! I highly recommend this app for beginners like myself as the customer service made it so easy to use!!! We appreciate you!
Hey there, thanks so much for the review; we're so happy to hear you're loving our app and the support we provide!
Please let us know if we can help with anything else!
Awesome customer service! I needed help twice already and they provided the resources to do so no questions asked. Definitely recommend using this app.
Thanks for your support. We truly value each and every merchant who come with their queries, big or small.
Thank you very much. They can always help to slove the issue I faced and the service is really good. Thanks again!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)