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I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.
Hi,
We are very sorry you had such a bad experience with our Customer Experience team at the time. Our team, as well as our apps, has improved drastically in the past year. In case you would be willing to give our team another chance, we would be more than happy to meet your expectations!
Have a great day ahead! :)
HulkCode was awesome. They were very responsive and helpful. They even went into the code and updated it with the reviews for me so I didn't have to touch the code myself. They matched it to our site and it looks great. Highly recommend! Thanks!
Working with snippets could be overwhelming for merchants.
It's fantastic to hear that our team was able to swoop in and help you get it all sorted out, though. :-) Thanks so much for the review!
Please let us know if we can assist with anything else in the future.
I followed the steps for installing the app and it did not work. I sent an email to customer support and they contacted me immediately and installed the app for me. It looks amazing on my website! Thank you!
Thank you for this positive review! 🙏
Good designed app and kind support but the app took to long to load. Sometimes the reviews appear, sometimes not so I can't recommend this app.
Hi there!
Thank you for taking the time to write us your feedback, it is highly appreciated.
If you are still experiencing the issue, please feel pre to contact our exceptional Experience team.
Really good app. Sadly you can only upload one picture. And you don't have an option that only costumers who bought something can leave a review.
Thank you for your review! We're glad to hear that you find the app to be good. We apologize for the issue you experienced with only being able to upload one picture and for not having an option for customers who bought something to leave a review. We appreciate your feedback and will explore options for further improving the app. Thank you for your continued support!
It takes a minute for reviews to appear from time to time and this results an increased page load time.
Our app guide is pretty simple to understand. But you can always get help from our team. :)
Technical support is amazing and made all the changes I needed very quickly. They are super friendly and awesome. Would recommend this review app to anyone
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Comment module sometimes disappears.
VM373:1 OPTIONS https://reviews.hulkapps.com/api/get_settings/*************net::ERR_CONNECTION_TIMED_OUT
Thank you for bringing this to our notice. Our team has been notified about this and we will get the issue resolved in no time. Once you are satisfied with the solution, maybe you could update your review :)
很不错的插件
非常感谢您对我们Hulk Product Reviews的好评！我们很高兴看到您对我们的应用程序有积极的体验。您的支持是我们前进的动力，我们将持续努力提供优质的服务以满足您的要求。再次感谢您的反馈，祝您一切顺利。
HulkApps团队
Love the app. We use it for all our sites to display Reviews including Photo Reviews which help us convert better.
Thank you for your review. If you need further assistance feel free to reach on support@hulkcode.com, we would be glad to assist you.