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A great free app, does all that you need for the customer to be able to review your products (with picture!).
Had a minor issue, customer support was fast and very helpful and fixed it for me. It loads a bit slow compared to the rest of the product page, wish it could be faster, but overall love the app.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
設定をする時に、チャットで直ぐにサポートしていただけました。
サポートの対応が良いので、安心して使えそうです。
Hello, thank you for your wonderful review. That feedback is very important to us. We especially appreciate that you found our chat support helpful and that you feel safe using our product.
We are committed to providing constant support to help you get the most benefit from our products. Sincerely.
HulkApps
I have used this app to style the reviews much more attractively than was available in the Shopify Product Reviews App. It was easy to import my reviews and then pay a $20 small fee for some additional customisation which was done swiftly and to my requirements. I found Hulk team very responsive and am very happy.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in trust while using Product Reviews app!
I really didn't like this app. I asked twice for help with an issue (unable to upload images) and it wasn't resolved. I will be removing it from my shop today.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Master review app by Hulk is a great App, have a Good customer support, and it is Free.
Nothing can go wrong.
Thank you :) We agree!
Amazing app as well as Premium service, I would recommend those guys! They helped me with the setup and coding. The value that you get is really amazing.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Funktioniert wunderbar und ist einfach zu installieren. Zudem sehr netter, schneller und effizienter Kundenservice, der ein Problem für uns zur vollsten Zufriedenheit gelöst hat.
Thank you so much for your kind words about our App and our Customer Service team. It makes us happy to read that you found our App easy to install and that our Customer Service swiftly and efficiently solved a problem for you. We really appreciate the time you took to share your experience, and we hope to continue providing you with a great experience.
what happened ?
it doesn't work now
is there anyone can solve this problem and fix the bug?
i am waiting online
Thank you for letting us know about this. Our expert has reached out to you.
We are looking into this issue and hope to resolve it promptly and accurately.
Thank you for your patience!
The import of reviews went great. Was happy with the look of everything. Unfortunately, it took so long to load the review page on our Shopify store, we had to abandon it and revert back to using something else. Would love to use it once the bugs are corrected.
We are sorry to hear about your experience with our app. We understand that loading time is important for your Shopify store, and we have taken note of the issue you experienced. We are working hard to easily and quickly resolve this issue, and apologize for any inconvenience it caused. We are glad to hear that the initial import and look of the app were successful, and invite you to try it again after we make the appropriate corrections. Thank you for bringing this issue to our attention and we look forward to providing you with a smoother experience soon.
I could not get this to function in the Galleria theme and when the support team tried to help, it screwed up pivotal parts of the store so I had to delete it.
We are very sorry for the inconvenience caused.
Our developers usually do changes in a duplicate theme so it doesn't mess up the live store.
We apologize that our service didn't make your expectations.