Reseñas de Productos , 393 reseñas
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I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.
Hi,
We are very sorry you had such a bad experience with our Customer Experience team at the time. Our team, as well as our apps, has improved drastically in the past year. In case you would be willing to give our team another chance, we would be more than happy to meet your expectations!
Have a great day ahead! :)
my reviews work for a little then the whole day they disappear then i hire a coder becuase i think its a bug but its really just the stupid app, its costing me money when people go to my site and see 0 reviews for this item when i spent 1 hour writing reveiws manually for it
Hi There.
Please contact our support. We are sorry that you are facing this issue and we can have our team help get this resolved for you.
Thank you
Je ne conseil pas les application de hulk apps, le service client est très lent, le codage est mauvais et ralentis mon site, je ne comprend vraiment pas pourquoi ils ont une aussi bonne note, je deconseille si vous voulez un site rapide.
Hi there,
We are truly sorry to hear that you had a poor experience with our app, and our Customer Experience team.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Let us know if there is anything we can do to improve this, please.
My kindest regards,
Shruti - Product Manager at HulkApps
I followed the instruction to install and set up the 'Product Reviews' app, but it is still not working. Waste of time.
Hi there,
Sorry to hear about your troubles. We actually automatically install some of the code and the rest of the instructions are laid out but can be confusing for some themes as their structure is different.
Just contact our support team and we'll help set it up for you free of charge. Hope you'll amend your review after this as it really doesn't give it justice. :)
waste of time, I couldnt even find where to paste the code, not to mentioned finish the whole process.
Hi there,
Please contact our support. Our team will happily work with you to make sure that the installation process was done properly.
Contact us and we'll get it resolved for you. And once we do, please update this review to be more accurate. :) thanks so much.
I have been trying for days to get help from support and there have been 3 people who have contacted me, no one is helping me!! I don't know how to install the app, no one is telling me how, and none of my clients can find where to leave a review of products!! This app is not worth the aggravation even though it's free! I suggest you find another one!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I just installed the app and it generated bugs in the add to cart button (stuck in loading and no notification shown). I uninstalled and it worked again.
Sorry guys, you have the only app allowing to add photo reviews for free and I really expected to be able to use it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Tried reaching support many times about several bugs and issues with the reviews app, have not gotten a reply or any help and it is non-functioning on my site since yesterday.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
IMPOSSIBLE TO REMOVE. Absolutely absurd, Once you remove the code and the app, it still appears on your products. Awful.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
it's a bad app, it's not working (it not appear on product page even if I install it automatically and manually), and you can't import reviews from Aliexpress or any other website, also you can't edit reviews.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.