리뷰 (468)

전체 평점
4.7
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2020년 5월 5일

what happened ?
it doesn't work now
is there anyone can solve this problem and fix the bug?
i am waiting online

EvelynCreations
미국
앱 사용 기간 27일
답글 HulkApps.com개 2020년 5월 6일

Thank you for letting us know about this. Our expert has reached out to you.

We are looking into this issue and hope to resolve it promptly and accurately.

Thank you for your patience!

2020년 11월 2일

I could not get this to function in the Galleria theme and when the support team tried to help, it screwed up pivotal parts of the store so I had to delete it.

Spacefish Army
미국
앱 사용 기간 대략 1개월
답글 HulkApps.com개 2022년 1월 12일

We are very sorry for the inconvenience caused.
Our developers usually do changes in a duplicate theme so it doesn't mess up the live store.
We apologize that our service didn't make your expectations.

2018년 5월 22일

good. I like it. Have a nice day

Alizoot
베트남
앱 사용 기간 대략 21시간
답글 HulkApps.com개 2019년 3월 8일

Thank you :) Happy selling!

2018년 8월 17일에 편집됨

I first thought this was awesome because it lets you have the freedom to customize the look and feel of it how ever you want. It's also free for photo reviews and uploading old reviews from a spreadsheet. I spent a lot of time setting it up and was really excited. Although the upload part was not easy. There is no directions that came with the Excel template. You don't know what field is what and which is required. I did a few test run and missed one field (which I didn't know was required), then the whole app didn't work! I couldn't access the app at all. It said "server error." It took them a week to figure it out. My first email for help, I got a respond "It's working on our end. Your ticket is now closed." They didn't even bother. I had to write another email to tell them no it is not working. Anyways...I bared with it and gave them a chance. I thought they seem like it's kinda new and they need to work out some kinks...so I gave them the benefit of the doubt.

When I finally had everything set up, I realized my product slider on mobile isn't loading. I went to Shopify for help because I thought it was a theme issue. They looked into the console log and turns out that the JS from this app caused the issue! They also informed me that this app caused other issues in other themes as well. But I still wanted to give this app a chance. I wanted them to have a chance to fix it. A few days later, the issue is still there. The Shopify guru comment out their code and my slider works again. I then installed a few other review apps to test out. Well I got an email back from HulkCode saying
"It seems that you have installed many other product reviews application and that might be the reason why the mobile product slider isn't working. However, we have checked your products and the slider was working perfectly." Hahahahha blamed it on something else and no plan to fix. So yeah...all the chances that I gave them....I shouldn't have. It is a waste of time.

Bark Rangers
미국
앱 사용 기간 17일
답글 HulkApps.com개 2019년 3월 13일

We're extremely sorry to disappoint you. We would be happy to have you back, please let us know if we can assist you with anything.

In fact, we've spoken to our team and have made sure we communicate properly with our clients to avoid these issues.

2019년 5월 7일

Free and easy to install but my reviews don't always show on my website so that has been the frustrating part.

MW Fashion Apparel
미국
앱 사용 기간 20일
답글 HulkApps.com개 2023년 3월 21일

Thank you for your review. We are sorry to hear that you are having difficulty with reviews not showing up on your website. We encourage you to reach out to our dedicated Customer Experience team and they can help you work through this issue. Thank you for choosing our app.

2019년 4월 14일

The reviews form look good but the reviews not showing up on the product page when the page omes up. They show up only after 1-2 minutes. Is there a way to fix that?

Yoga Moment
이스라엘
앱 사용 기간 18일
답글 HulkApps.com개 2019년 4월 14일

Hi there,

They should show up on page load. Can you please contact our support team and we'll help get this resolved for you? Sometimes there are JS conflicts within a theme that could cause this and we are happy to take a look at this for you.

Thank you.

2019년 4월 17일

The app just didn't work. And no support at all. Being my staff account for over 1 week but no activity. Just a waste of time :(

Dr.C Lab
미국
앱 사용 기간 14일
답글 HulkApps.com개 2019년 4월 17일

Hey Dr. C,

Sorry for the inconvenience. We are having someone look at this. Unfortunately, the ticket was assigned in our internal project management system but was missed by the developer.

We apologize for any inconvenience but would appreciate a chance to make this right. As you know, stuff (S***) sometimes happens. :)

But we are here and ready to help.

Thank you.

A

2020년 6월 11일

I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.

Random Panda
미국
앱 사용 기간 8일
답글 HulkApps.com개 2021년 11월 11일

Hi,

We are very sorry you had such a bad experience with our Customer Experience team at the time. Our team, as well as our apps, has improved drastically in the past year. In case you would be willing to give our team another chance, we would be more than happy to meet your expectations!

Have a great day ahead! :)

2020년 5월 6일

Good designed app and kind support but the app took to long to load. Sometimes the reviews appear, sometimes not so I can't recommend this app.

NALUGO
독일
앱 사용 기간 8일
답글 HulkApps.com개 2022년 1월 11일

Hi there!
Thank you for taking the time to write us your feedback, it is highly appreciated.
If you are still experiencing the issue, please feel pre to contact our exceptional Experience team.

2019년 10월 20일

Really good app. Sadly you can only upload one picture. And you don't have an option that only costumers who bought something can leave a review.

WElegance - WE CHOOSE
프랑스
앱 사용 기간 7일
답글 HulkApps.com개 2023년 3월 21일

Thank you for your review! We're glad to hear that you find the app to be good. We apologize for the issue you experienced with only being able to upload one picture and for not having an option for customers who bought something to leave a review. We appreciate your feedback and will explore options for further improving the app. Thank you for your continued support!