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Etter vurdering
Hasta el momento me ha parecido muy buena, facil de manejar y directa para lo que necesito. El soporte tecnico excelente
¡Hola! Gracias por tu review positiva acerca de nuestra aplicación Hulk Product Reviews. Nos alegra saber que ha cubierto tus necesidades hasta ahora y que has encontrado nuestro soporte técnico útil. Sin embargo, notamos que nos has dado 4 estrellas en lugar de las 5. Apreciamos tus comentarios y nos encantaría saber cómo podemos mejorar para alcanzar esa estrella adicional. ¿Hay algo en particular que te haya preocupado?
Recordarte que siempre estamos aquí para ayudarte con cualquier pregunta o problema que puedas tener. Realmente apreciamos tu aporte, ya que nos ayuda a crecer y a proporcionar la mejor experiencia posible a todos nuestros usuarios.
Gracias de nuevo por tomarte el tiempo para escribir tu review. Valoramos tu opinión.
Con cariño,
El equipo de HulkApps.
Day one very fast response. Thereafter i see some bugs using this app.
1) Mobile Browser Top Menu when click doesn't show the list of menu options.
2) Use Desktop when check out have Hulk Message on it. That's a killing for online store.
3) You have no reply to my 2 ticket but have an update on 13 jan. Today 15 Jan. i tried using your theme. Still fail. Top menu at phone browser is ok now. But No review option at all my product. And lastly the Hulk message is still on the checkout page using Desktop computer.
Disappointed.
Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. I hope our paths will cross again in the future since we are at your disposal for any queries you may have.
Amazing app and very hard working and helpful support team!
We're thrilled to hear you're enjoying our app and finding our support team helpful! Your kind words make all our hard work worth it. We truly appreciate your 5-star rating and your brilliant review. Your feedback drives our passion to provide the best service possible. Thanks again for choosing HulkApps, and we're here for you anytime you need.
Best regards,
The HulkApps Team
Je ne conseil pas les application de hulk apps, le service client est très lent, le codage est mauvais et ralentis mon site, je ne comprend vraiment pas pourquoi ils ont une aussi bonne note, je deconseille si vous voulez un site rapide.
Hi there,
We are truly sorry to hear that you had a poor experience with our app, and our Customer Experience team.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Let us know if there is anything we can do to improve this, please.
My kindest regards,
Shruti - Product Manager at HulkApps
設定をする時に、チャットで直ぐにサポートしていただけました。
サポートの対応が良いので、安心して使えそうです。
Hello, thank you for your wonderful review. That feedback is very important to us. We especially appreciate that you found our chat support helpful and that you feel safe using our product.
We are committed to providing constant support to help you get the most benefit from our products. Sincerely.
HulkApps
waste of time, I couldnt even find where to paste the code, not to mentioned finish the whole process.
Hi there,
Please contact our support. Our team will happily work with you to make sure that the installation process was done properly.
Contact us and we'll get it resolved for you. And once we do, please update this review to be more accurate. :) thanks so much.
app worked well, thanks to Sanjay who was very quick and efficient at helping us to integrate the reviews into our product page. the app is on the pricier side, but has various functionalities that we find are worth it.
Thank you so much for taking the time to leave us this amazing review.
Please reach out if you need any other assistance!
All my friends and family have been commenting on my skin and how good it looks. I've never had that before, it makes me feel amazing!
Thank you so much for your review! We're really happy to hear that our Product Reviews App has helped you feel confident about your skin. We always strive to give our customers the best possible experience when using our products and your positive feedback means so much to us. We're glad you're enjoying the results and we hope you continue to keep the compliments coming!
I have been trying for days to get help from support and there have been 3 people who have contacted me, no one is helping me!! I don't know how to install the app, no one is telling me how, and none of my clients can find where to leave a review of products!! This app is not worth the aggravation even though it's free! I suggest you find another one!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I just installed the app and it generated bugs in the add to cart button (stuck in loading and no notification shown). I uninstalled and it worked again.
Sorry guys, you have the only app allowing to add photo reviews for free and I really expected to be able to use it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.