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The import of reviews went great. Was happy with the look of everything. Unfortunately, it took so long to load the review page on our Shopify store, we had to abandon it and revert back to using something else. Would love to use it once the bugs are corrected.
We are sorry to hear about your experience with our app. We understand that loading time is important for your Shopify store, and we have taken note of the issue you experienced. We are working hard to easily and quickly resolve this issue, and apologize for any inconvenience it caused. We are glad to hear that the initial import and look of the app were successful, and invite you to try it again after we make the appropriate corrections. Thank you for bringing this issue to our attention and we look forward to providing you with a smoother experience soon.
I needed help installing the code and they had taken fast action and fixed it for me. I also use other Hulk apps and have never been disappointed with any of them. Great apps to count on.
Thank you for reviewing us. We're always there if you need our help with any of our apps and services.
Althoguh it taking some time, the team is really helpful to fulfill my need. Much apprecaited for their hard work!
Thank you for appreciating our team's efforts :)
A great free app, does all that you need for the customer to be able to review your products (with picture!).
Had a minor issue, customer support was fast and very helpful and fixed it for me. It loads a bit slow compared to the rest of the product page, wish it could be faster, but overall love the app.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Fantastic support and service and very good app, they customize my theme as my needs in very few time. Many thanks
I absolute suggest to all this app and team developer
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
I could not get this to function in the Galleria theme and when the support team tried to help, it screwed up pivotal parts of the store so I had to delete it.
We are very sorry for the inconvenience caused.
Our developers usually do changes in a duplicate theme so it doesn't mess up the live store.
We apologize that our service didn't make your expectations.
Excellent app and for free! the HULK guys are great! I'm also been using their tiered pricing app and they both work great! Thank you so much guys, keep up the good work!
Thanks so much for your kind words, and for using multiple apps from us! Always remember that we are standing by to help. :)
We look forward to seeing your continued success.
Have a beautiful day!
Amazing Support and App! Thank you for this amazing app that helps me to collect amazing reviews from our customer.
Thank you so much. You are amazing. Please feel free to reach out at any time if you have any questions or need any type of support.
Always happy to help. Thank you. :)
Very useful app with photo reviews feature. And I really appreciate the prompt support as well. Look no further if you want a Shopify reviews app with photo.
The app looks great on your store! Thanks so much for the review, and we're glad that our team was able to resolve your issue promptly.
So thanks for your kind words and we look forward to seeing you again.
I downloaded this app for having photos in my reviews and because it was free. There were a couple bugs that prevented some of the functions working with my site. However their customer service was PHENOMENAL! They helped me solve all my bugs and even went above and beyond to create a theme that would make this app work! Truly amazing and once I need to upgrade I will do it with them for sure!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.