评论 (466)

整体评分
4.7
每个评分等级的数量
  • 82% 的评分是 5 星
  • 8% 的评分是 4 星
  • 3% 的评分是 3 星
  • 2% 的评分是 2 星
  • 6% 的评分是 1 星
2018年5月22日

good. I like it. Have a nice day

Alizoot
越南
大约21小时 人在使用应用
HulkApps.com已回复 2019年3月8日

Thank you :) Happy selling!

编辑时间:2018年8月17日

I first thought this was awesome because it lets you have the freedom to customize the look and feel of it how ever you want. It's also free for photo reviews and uploading old reviews from a spreadsheet. I spent a lot of time setting it up and was really excited. Although the upload part was not easy. There is no directions that came with the Excel template. You don't know what field is what and which is required. I did a few test run and missed one field (which I didn't know was required), then the whole app didn't work! I couldn't access the app at all. It said "server error." It took them a week to figure it out. My first email for help, I got a respond "It's working on our end. Your ticket is now closed." They didn't even bother. I had to write another email to tell them no it is not working. Anyways...I bared with it and gave them a chance. I thought they seem like it's kinda new and they need to work out some kinks...so I gave them the benefit of the doubt.

When I finally had everything set up, I realized my product slider on mobile isn't loading. I went to Shopify for help because I thought it was a theme issue. They looked into the console log and turns out that the JS from this app caused the issue! They also informed me that this app caused other issues in other themes as well. But I still wanted to give this app a chance. I wanted them to have a chance to fix it. A few days later, the issue is still there. The Shopify guru comment out their code and my slider works again. I then installed a few other review apps to test out. Well I got an email back from HulkCode saying
"It seems that you have installed many other product reviews application and that might be the reason why the mobile product slider isn't working. However, we have checked your products and the slider was working perfectly." Hahahahha blamed it on something else and no plan to fix. So yeah...all the chances that I gave them....I shouldn't have. It is a waste of time.

Bark Rangers
美国
17天 人在使用应用
HulkApps.com已回复 2019年3月13日

We're extremely sorry to disappoint you. We would be happy to have you back, please let us know if we can assist you with anything.

In fact, we've spoken to our team and have made sure we communicate properly with our clients to avoid these issues.

2019年5月7日

Free and easy to install but my reviews don't always show on my website so that has been the frustrating part.

MW Fashion Apparel
美国
20天 人在使用应用
HulkApps.com已回复 2023年3月21日

Thank you for your review. We are sorry to hear that you are having difficulty with reviews not showing up on your website. We encourage you to reach out to our dedicated Customer Experience team and they can help you work through this issue. Thank you for choosing our app.

2019年4月14日

The reviews form look good but the reviews not showing up on the product page when the page omes up. They show up only after 1-2 minutes. Is there a way to fix that?

Yoga Moment
以色列
18天 人在使用应用
HulkApps.com已回复 2019年4月14日

Hi there,

They should show up on page load. Can you please contact our support team and we'll help get this resolved for you? Sometimes there are JS conflicts within a theme that could cause this and we are happy to take a look at this for you.

Thank you.

2019年4月17日

The app just didn't work. And no support at all. Being my staff account for over 1 week but no activity. Just a waste of time :(

Dr.C Lab
美国
14天 人在使用应用
HulkApps.com已回复 2019年4月17日

Hey Dr. C,

Sorry for the inconvenience. We are having someone look at this. Unfortunately, the ticket was assigned in our internal project management system but was missed by the developer.

We apologize for any inconvenience but would appreciate a chance to make this right. As you know, stuff (S***) sometimes happens. :)

But we are here and ready to help.

Thank you.

A

2020年6月11日

I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.

Random Panda
美国
8天 人在使用应用
HulkApps.com已回复 2021年11月11日

Hi,

We are very sorry you had such a bad experience with our Customer Experience team at the time. Our team, as well as our apps, has improved drastically in the past year. In case you would be willing to give our team another chance, we would be more than happy to meet your expectations!

Have a great day ahead! :)

2020年5月6日

Good designed app and kind support but the app took to long to load. Sometimes the reviews appear, sometimes not so I can't recommend this app.

NALUGO
德国
8天 人在使用应用
HulkApps.com已回复 2022年1月11日

Hi there!
Thank you for taking the time to write us your feedback, it is highly appreciated.
If you are still experiencing the issue, please feel pre to contact our exceptional Experience team.

2019年10月20日

Really good app. Sadly you can only upload one picture. And you don't have an option that only costumers who bought something can leave a review.

WElegance - WE CHOOSE
法国
7天 人在使用应用
HulkApps.com已回复 2023年3月21日

Thank you for your review! We're glad to hear that you find the app to be good. We apologize for the issue you experienced with only being able to upload one picture and for not having an option for customers who bought something to leave a review. We appreciate your feedback and will explore options for further improving the app. Thank you for your continued support!

2019年4月10日

my reviews work for a little then the whole day they disappear then i hire a coder becuase i think its a bug but its really just the stupid app, its costing me money when people go to my site and see 0 reviews for this item when i spent 1 hour writing reveiws manually for it

PlanetBagz
美国
5天 人在使用应用
HulkApps.com已回复 2019年4月13日

Hi There.

Please contact our support. We are sorry that you are facing this issue and we can have our team help get this resolved for you.

Thank you

编辑时间:2019年5月7日

It takes a minute for reviews to appear from time to time and this results an increased page load time.

Budizzz
土耳其
6天 人在使用应用
HulkApps.com已回复 2019年5月2日

Our app guide is pretty simple to understand. But you can always get help from our team. :)