Hulk Product Reviews , 401 則評價

整體評分
4.7
各級評分數量
  • 84% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年5月10日

Ho avuto necessità di contattare il supporto tecnico, il quale mi ha aiutato subito a sistemare il problema che stavo riscontrando, in modo rapido e cordiale. Grazie mille Nitesh per il tuo aiuto!! :)

FEM Resin Art
義大利
使用應用程式 2天
HulkApps.com 已回覆 2023年5月11日

Thank you so much for your review! We are glad to read that our customer support team was able to provide quick and friendly support to resolve your issue. We are grateful to Nitesh for his help! We hope you will continue to use this app in the future.

2019年1月10日

Master review app by Hulk is a great App, have a Good customer support, and it is Free.
Nothing can go wrong.

Trendeology
美國
使用應用程式 2天
HulkApps.com 已回覆 2019年3月8日

Thank you :) We agree!

2020年4月14日

Amazing app as well as Premium service, I would recommend those guys! They helped me with the setup and coding. The value that you get is really amazing.

Zmatical
美國
使用應用程式 2天
HulkApps.com 已回覆 2020年4月15日

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

2023年2月17日

Funktioniert wunderbar und ist einfach zu installieren. Zudem sehr netter, schneller und effizienter Kundenservice, der ein Problem für uns zur vollsten Zufriedenheit gelöst hat.

WÜPAKA
德國
使用應用程式 2天
HulkApps.com 已回覆 2023年3月21日

Thank you so much for your kind words about our App and our Customer Service team. It makes us happy to read that you found our App easy to install and that our Customer Service swiftly and efficiently solved a problem for you. We really appreciate the time you took to share your experience, and we hope to continue providing you with a great experience.

編輯時間:2020年11月9日

A great free app, does all that you need for the customer to be able to review your products (with picture!).
Had a minor issue, customer support was fast and very helpful and fixed it for me. It loads a bit slow compared to the rest of the product page, wish it could be faster, but overall love the app.

Diving Gifts
印尼
使用應用程式 大約1個月
HulkApps.com 已回覆 2020年11月9日

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

編輯時間:2019年5月20日

The import of reviews went great. Was happy with the look of everything. Unfortunately, it took so long to load the review page on our Shopify store, we had to abandon it and revert back to using something else. Would love to use it once the bugs are corrected.

Booty Shawl
美國
使用應用程式 大約1個月
HulkApps.com 已回覆 2023年3月21日

We are sorry to hear about your experience with our app. We understand that loading time is important for your Shopify store, and we have taken note of the issue you experienced. We are working hard to easily and quickly resolve this issue, and apologize for any inconvenience it caused. We are glad to hear that the initial import and look of the app were successful, and invite you to try it again after we make the appropriate corrections. Thank you for bringing this issue to our attention and we look forward to providing you with a smoother experience soon.

2020年11月2日

I could not get this to function in the Galleria theme and when the support team tried to help, it screwed up pivotal parts of the store so I had to delete it.

Spacefish Army
美國
使用應用程式 大約1個月
HulkApps.com 已回覆 2022年1月12日

We are very sorry for the inconvenience caused.
Our developers usually do changes in a duplicate theme so it doesn't mess up the live store.
We apologize that our service didn't make your expectations.

2020年5月5日

what happened ?
it doesn't work now
is there anyone can solve this problem and fix the bug?
i am waiting online

EvelynCreations
美國
使用應用程式 27天
HulkApps.com 已回覆 2020年5月6日

Thank you for letting us know about this. Our expert has reached out to you.

We are looking into this issue and hope to resolve it promptly and accurately.

Thank you for your patience!

2018年5月22日

good. I like it. Have a nice day

Alizoot
越南
使用應用程式 大約21小時
HulkApps.com 已回覆 2019年3月8日

Thank you :) Happy selling!

編輯時間:2018年8月17日

I first thought this was awesome because it lets you have the freedom to customize the look and feel of it how ever you want. It's also free for photo reviews and uploading old reviews from a spreadsheet. I spent a lot of time setting it up and was really excited. Although the upload part was not easy. There is no directions that came with the Excel template. You don't know what field is what and which is required. I did a few test run and missed one field (which I didn't know was required), then the whole app didn't work! I couldn't access the app at all. It said "server error." It took them a week to figure it out. My first email for help, I got a respond "It's working on our end. Your ticket is now closed." They didn't even bother. I had to write another email to tell them no it is not working. Anyways...I bared with it and gave them a chance. I thought they seem like it's kinda new and they need to work out some kinks...so I gave them the benefit of the doubt.

When I finally had everything set up, I realized my product slider on mobile isn't loading. I went to Shopify for help because I thought it was a theme issue. They looked into the console log and turns out that the JS from this app caused the issue! They also informed me that this app caused other issues in other themes as well. But I still wanted to give this app a chance. I wanted them to have a chance to fix it. A few days later, the issue is still there. The Shopify guru comment out their code and my slider works again. I then installed a few other review apps to test out. Well I got an email back from HulkCode saying
"It seems that you have installed many other product reviews application and that might be the reason why the mobile product slider isn't working. However, we have checked your products and the slider was working perfectly." Hahahahha blamed it on something else and no plan to fix. So yeah...all the chances that I gave them....I shouldn't have. It is a waste of time.

Bark Rangers
美國
使用應用程式 17天
HulkApps.com 已回覆 2019年3月13日

We're extremely sorry to disappoint you. We would be happy to have you back, please let us know if we can assist you with anything.

In fact, we've spoken to our team and have made sure we communicate properly with our clients to avoid these issues.