Hulk Product Reviews

Hulk Product Reviews

評價 (795)

整體評分
4.7
各級評分數量
  • 81% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2019年3月22日

At first I couldn't get it to work, added the code right (I think) and everything. So I messaged their support team, and they requested access to my store. The next day, without me doing a SINGLE THING, my product reviews were all set up. It works great now, they even did a test review to show me!! I'm very pleased with both the app and the customer service with it, thanks guys!

The Spoonless Witch
美國
使用應用程式 9天
HulkApps.com 已回覆 2019年3月22日

Thanks for the awesome review. We are always happy to help.

Take care. :)

編輯時間:2020年3月5日

Customer service is very good. The support team solved the installation issue less than 24 hours. The app is good so far. I would suggest make the installation fully automatic or make the installation instruction more detailed, so that you guys don't need to solve the issue one by one.

MaskBest
中國
使用應用程式 8天
HulkApps.com 已回覆 2020年3月6日

Thanks for sharing your feedback. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our awesome support. :-)

We will incorporate more details for manual installation so t's more convenient for users. Thank you so much for your inputs!

編輯時間:2021年12月14日

Support is great. Take the initiative to make sure things are in good shape. Communication is clear and very responsive. If the product rating can link up with real customer check, or connect to other rating like amazon's, it would make it a very trustworthy rating system and kick the 5 stars.

ADVPRO
香港特別行政區
使用應用程式 5個月
HulkApps.com 已回覆 2022年5月31日

Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves on offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!

And in regards to your request, we heard it and have implemented the Verified Sign feature in our app. Check it out!

2023年11月5日

hey my hulk carousel is not showing on my home page even after adding the app in my setting . when put the css it shows the entire reviews instead of it being in a little boxes

My Store
加拿大
使用應用程式 8天
HulkApps.com 已回覆 2023年12月4日

Hey there,

Thank you for contributing with a 5-star rating! However, we've noticed from your message that you're experiencing some issues with the Hulk carousel not displaying adequately on your homepage. We sincerely apologize for any inconvenience this may have caused.

This is not the experience we want you to have, and we're more than eager to assist with this. Sometimes, these glitches can be related to theme incompatibility or configuration settings. We encourage you to contact our support team through the help center inside the app; they are well-equipped to guide you through any adjustments that may be needed.

Your feedback is vital to us as we're continually striving to improve the functionality and user experience of our product. Thank you for bringing this matter to our attention.

Looking forward to serving you better,

HulkApps Team

2020年7月31日

By far the best free app that allows photo uploads with reviews. Being a maker of custom products, this was super important to us to allow our customers to post photos of their orders with their reviews. I had a question about enlarging the photos and customer service was extremely fast & responsive and got everything worked out for us. We use a couple other HulkApps brand apps and they're great, too!

BR Pro Poker
美國
使用應用程式 8天
HulkApps.com 已回覆 2023年5月19日

Hello :-)

We are glad you have had a wonderful experience with the app and support services. Thank you for an amazing review.

Best regards,

2020年5月14日

Really nice app! support team has been super! they help me and in less then one day they have translated the all parts of the app and place the reviews section where I wish, really easy to use app together to absolutely great assistance!

NsSport
義大利
使用應用程式 8天
HulkApps.com 已回覆 2020年5月14日

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

編輯時間:2019年10月8日

HulkCode was awesome. They were very responsive and helpful. They even went into the code and updated it with the reviews for me so I didn't have to touch the code myself. They matched it to our site and it looks great. Highly recommend! Thanks!

Sweet Olive Co.
美國
使用應用程式 8天
HulkApps.com 已回覆 2019年10月9日

Working with snippets could be overwhelming for merchants.
It's fantastic to hear that our team was able to swoop in and help you get it all sorted out, though. :-) Thanks so much for the review!

Please let us know if we can assist with anything else in the future.

編輯時間:2020年11月8日

I like the fact that is app is free however the installation step up is quite difficult if you have no experience with coding & contacting support is another issue on its own. You have to wait days to get help & more days for them to actually "help" you fix the issue. I'd go for a paid app that's reliable & convenient any day.

TameTheStorm LLC
美國
使用應用程式 7個月
HulkApps.com 已回覆 2020年6月19日

Our dear merchant,

We just wanted to inform you that we have made some nice changes to our app installation process, as well as to the way you can contact our Customer Experience Team.

Should you need our assistance in any form, please do reach out to support@hulkcode.com, or to me directly at sarah.krezic@hulkapps.com. I would be more than happy to assist you!

2019年9月4日

I followed the steps for installing the app and it did not work. I sent an email to customer support and they contacted me immediately and installed the app for me. It looks amazing on my website! Thank you!

RedButterfly by Omaris
美國
使用應用程式 8天
HulkApps.com 已回覆 2019年9月4日

Thank you for this positive review! 🙏

編輯時間:2019年11月6日

I have been using them for the past 8 months, originally loved their service and customer support. My past two orders have been short of the quality I'm used to receiving from them, blurry images, unevenly cropped images, but today was the last straw the manager got extremely rude with me for addressing the consistency in lack of quality. I wouldn't recommend to my worst enemy after today

Creative Choice Inc.
美國
使用應用程式 6個月
HulkApps.com 已回覆 2019年4月13日

Hi there,

We are sorry about the issues you are facing. It could be that the automatic installation didn't work properly. Please contact us so we can help rectify this issue for you.

Thank you so much.