Hulk Product Reviews

Hulk Product Reviews

Reviews (801)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and customization options that match their website's aesthetics. The support team is praised for their quick and effective help. Features like auto-reply and Q/A sections enhance customer interactions, boosting sales and trust. It integrates smoothly with online stores and is cost-effective, offering valuable free features and advanced options.

March 24, 2021

Thank you. This was helpful to arrange the app to do what I really wanted it to do. It was essentially customized

Judi McCormick Jewelry
United States
7 months using the app
HulkApps.com replied March 24, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

Edited May 25, 2020

After having major trouble with this apps code snippets, I finally got some help from customer service & it rocked! I granted access to my store & they went in & did the coding for me so I was still able to use the app to its full potential. The guy I worked with actually did it in a duplicate store so just incase I didn't like it he wasn't working with the store I already have published. Im satisfied with customer service, time it took, pretty fast & the ending results. This review is long, but I know some will appreciate it. I love detailed reviews.

Dripping Daisy’s
United States
6 months using the app
HulkApps.com replied May 19, 2023

Hey :)

Thank you so much for taking the time to leave us this review! We look forward to seeing your continued success!

Best,

October 5, 2023

ottimo molto disponibile e il personale di assistenza preparato

Motori e Delizie Shop
Belgium
5 months using the app
HulkApps.com replied October 24, 2023

Ciao! Siamo molto contenti che tu abbia trovato il nostro team di assistenza disponibile e preparato. Il tuo feedback è prezioso per noi. Tuttavia, vediamo che nonostante il feedback positivo, la valutazione è di 4 stelle. Se hai riscontrato qualche problema o ci sono aree di miglioramento, ti preghiamo di condividere ulteriori dettagli o di connetterti con il nostro team di assistenza. Grazie per aver scelto Product Reviews + UGC with Q/A.

Con affetto,
Il team HulkApps.

Edited December 14, 2021

Support is great. Take the initiative to make sure things are in good shape. Communication is clear and very responsive. If the product rating can link up with real customer check, or connect to other rating like amazon's, it would make it a very trustworthy rating system and kick the 5 stars.

ADVPRO
Hong Kong SAR
5 months using the app
HulkApps.com replied May 31, 2022

Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves on offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!

And in regards to your request, we heard it and have implemented the Verified Sign feature in our app. Check it out!

September 22, 2020

I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented

Vixen Vogue
United States
3 months using the app
HulkApps.com replied September 23, 2020

The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team.

We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!

March 20, 2021

Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you

AUTOPETZ
Australia
3 months using the app
HulkApps.com replied March 22, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

November 21, 2023

ご丁寧なサポートのおかげで、無事に進めれました。
英語を日本語に自動翻訳した時に、少し間違った言葉が気になったくらいで、とてもサポートは親切でした。

kanazawa_nenro
Japan
2 months using the app
HulkApps.com replied December 4, 2023

ありがとうございました。あなたのフィードバックを頂けて、こちらもとても嬉しいです。進行中に若干の翻訳誤解があったことについて謝罪します。私たちのチームではますます良いサービスを提供するために、常に改良を重ねています。あなたのようなお客様からのフィードバックはその一助となります。何か他に助けが必要な場合は、いつでもサポートチームにお知らせください。

HulkAppsチームより

April 7, 2019

Très bonne application !
Le problème est que je n'arrive pas à la traduire pour ma boutique en Francais...

Fusus
France
2 months using the app
HulkApps.com replied March 21, 2023

We are sorry to hear that you are unable to translate our app for your store into French. We have continued constant efforts to integrate and develop functionality and features for our users who we hope will benefit from their experiences with our application. We will continue to add features to make our app as useful as possible. We would like to thank you for your feedback and wish you an improved experience with our application.

March 21, 2024

We moved to this app following the shut-down of Shopify's own review app. We've had a couple of problems with importing reviews using this app that have required using the app support. Both times the app support has been helpful and resolved the issues however I would have preferred not experiencing the issues in the first place. In general, the app does the job and support are quick to help out.

Kevin Mayhew
United Kingdom
23 days using the app
June 21, 2024

good ggg

ZenthiaShop
Slovakia
9 minutes using the app