I used this app to help my customers leave reviews. I got it installed correctly on the "Brooklyn" theme; but it will not install on the "Motion" the. Put in a ticket for them to help fix the issue; but every time I put in a ticket I only get an email stating that I need to respond to the ticket email or it would be closed out. No matter how many times I respond to their follow-up emails. Highly disappointed.
Jeff Becker Collection
Je ne conseil pas les application de hulk apps, le service client est très lent, le codage est mauvais et ralentis mon site, je ne comprend vraiment pas pourquoi ils ont une aussi bonne note, je deconseille si vous voulez un site rapide.
All the photos attached to customer reviews were accidentally deleted by the app. They are telling me to reach out to my customers and ask them for their photos. I have a shaping swimsuit company, photos in reviews are everything. So upset.
Very bad. After deleting the app it changed my background colour. Now I cant change it any more. Not even in the theme settings. ZERO stars
totally bullshit, never worktotally bullshit, never worktotally bullshit, never worktotally bullshit, never work
I like the fact that is app is free however the installation step up is quite difficult if you have no experience with coding & contacting support is another issue on its own. You have to wait days to get help & more days for them to actually "help" you fix the issue. I'd go for a paid app that's reliable & convenient any day.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.
I just installed the app and it generated bugs in the add to cart button (stuck in loading and no notification shown). I uninstalled and it worked again.
Sorry guys, you have the only app allowing to add photo reviews for free and I really expected to be able to use it.
Dark Moon Esscentuals
I have been trying for days to get help from support and there have been 3 people who have contacted me, no one is helping me!! I don't know how to install the app, no one is telling me how, and none of my clients can find where to leave a review of products!! This app is not worth the aggravation even though it's free! I suggest you find another one!!
pue la m* rien ne marche cette appli est nul nul nul et à cause j' ai du tout recoomencer avec le write review qui ne veut pas s'enlever