Product Reviews

Product Reviews

by Shopify

The simplest way to share your customers' experiences.

3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    71% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars

All reviews

1 - 10 of 1351 reviews

Thompson Ferrier

Hi, the app works great but I've been reaching out & following up regarding my request and I haven't heard back yet.


Would not install on my page. Tried different devices and browser but still no joy. Also did the suggested clear cache.


Great product. Easy to approve and decline reviews. We wish that added a video review feature; then this product would be perfect.

The product came with a wooden toothbrush. It is very soft and comfortable when touching my gum. Not to lie, the power is so black on my teeth and mouth. I was a bit worried about my teeth and mouth might be dyed. however, my teeth showed immediate effect after rinsing. The black colour was so easily rinsed off. I've been using it for 3 days by now. my teeth looks noticeably white.

Salve Skincare

I have installed the app but when i try to test to add a review on my website, nothing shows up. I literally cannot add a review. I click on Write a Review and nothing happens. I would love to use this app for my shopify, and have tried to unistall and reinstall it, but still nothing! :(

Magda Store

No funciona correctamente, solicito ayuda en la instalación, me gusta la APP y su interacción con los clientes reales

Fils Unique

Trying to import reviews on my shopify store, following the exact format of the csv file and it simply doesn't work. having the same error "cannot find the product "".

Developer reply

October 15, 2020

Hey, there. Sorry to hear you're having trouble importing your reviews - I'd be happy to give you a hand with this. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support

Brand Only

Buyer Must have an option to upload photos in Review, as this is a very basic function in any ecommerce site

Developer reply

October 15, 2020

Thank you for the review and the feedback! I'll be sure to pass this on to our developers for you as a feature request. In the meantime you can add these using the reviews app, which can be used as an add-on to the Product Reviews app, or on it's own: Hope that helps! - Brie, Shopify Support

Uniform Rental Services

Google Search Console reports Review snippets issues: Invalid object type for field "itemReviewed" So no reviews snippets will be shown in search. NOT GOOD

Developer reply

October 15, 2020

Thanks for reaching out about that! It is expected when using this app to receive some warnings from Google tools about missing data. Our developers are still working on the app's compatibility with Google's structured data requirements, however there is no timeframe on this solution at the current time.

These warnings only impact Google's Rich Results function, and should not affect your general SEO or cause any difficulty for customers in finding your shop. I hope that provides some context there, but feel free to reach out to our support should you have any further questions. Cheers! - Brie, Shopify Support

Kodiak Candle Company

Installed app, but cannot import existing reviews. Place all info into CSV template file but will not upload due to errors? But it's following the EXACT format outlined in the template. HELP!!!

Developer reply

October 12, 2020

Hi, there! I'm sorry to hear you're having trouble with the CSV file - I'd be happy to give you a hand with that. I'll send you an email shortly and we can take a look at it together. Cheers! - Brie, Shopify Support

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