Product Reviews

Product Reviews

by Shopify

The simplest way to share your customers' experiences.

3.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    70% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars

All reviews

271 - 280 of 1371 reviews

Pretty basic, free review app. Works great. Thanks Shopify etc etc etc



Simple and useful for my store, - art market & gallery.

The design is seamlessly blending with the theme, another plus point.

Thank you for the app!


good app when it was working, but it seems to have stopped? it loads in the app manager, but you cant seem to click anything. I am not aware of a limited trial period if there is one.

Gauntlet Checklist Trial

I'm just using the Product Reviews app for trial purposes, however, the app itself is fairly simple to use and easy to understand. 5 gold stars.


The app does not seem to be working; people are giving us reviews yet it shows no reviews received yet.

I've just installed it and it seems to work fine. Also I had excellent support for the installation.

Coffee Bean Canada

This app fundamentally fails to provide product review schema that can be read by search engines, and used to create enhanced SERP listings. Reviews should not be loaded via javascript - they are not being picked up by search engines. Anybody can verify this by going to Google Search Console and looking at the "enhancements" section, or plugging it into Google's Structured Data testing tool.

These are basic, key components to every e-commerce store and there's no excuse for the poorly-though out way this was implemented.

Shopify is actively hurting their customers, and thereby their own revenues by not fixing these ecom-101 issues.

It also shouldn't be overriding the theme's font sizing with its own uncustomizable stylesheet.

Updated - Issues:
1) default font size is 13px - this is too small for mobile devices
2) review title - this is unnecessary, and not a part of the review schema:
3) .spr-review-header applies opacity: 0.5; - this fails accessibility standards
4) reviews are loaded via javascript, when they should be embedded directly into the page content - this causes them not to be picked up by Google schema (noted above)
5) limited configuration options, as well as zero access to actual code - this should be a basic, fully customizable liquid snippet
6) flag as inappropriate feature - completely unnecessary for reviews that are manually vetted by shop owner
7) Uses OUTDATED embedded schema for aggregate rating, which has been replaced by JSON-LD.

Overall, the actual review CONTENT (what the reader wants) is given a backseat to a bunch of garbage review meta information, which dominates the majority of the display. The entire review app needs to be rebuilt from the ground up by someone who knows what they're doing.

Swinging Vine Scrapbooking

it can't upload the photo for the reviews??? i try to chat with the support, but it has over 100 people waiting!!!

Mani Company

This app was really easy to setup and looks great with my theme. For those wondering, if you click on the 'settings' button at the top right corner of the app's page and scroll down to 'Star icon color', you will be able to change the color to your theme color or a custom color. The app also gives you the ability to reply to reviews, which is a standard feature, but for a free app, this function is a plus. The only suggestion I have is to allow customers to upload pictures of their purchase to include with their review and to add CAPTCHA to the review listing to prevent spam entries.

Supersymmetry Designs

Nice app, easy to use and fairly customisable. And it's free !
For future iterations i would recommend other graphic templates to adapt to each store and maybe automatic email retargetting for customers.