Product Reviews

Product Reviews

by Shopify

The simplest way to share your customers' experiences.

3.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    67% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

21 - 30 of 1466 reviews

Bye-Bye Nose Dents

This is the best app I have used to manage customer reviews. It is very customizable with a ton of options. I love the customer service. They are lighting fast with any questions I have and provide great support when needed. I highly recommend it.

Bootywork

I NEED HELP,I NEED HELP, i just to split a product in more variants and take over the existing reviews.. but when i want to import it its saying : not recognizing the product or its saying invalid CSV doc. (even when im taking the tempale you guys offering) can you please help me with this somehow??

Developer reply

May 20, 2021

Hi, there. Thank you for reaching out. Our Support team would be happy to help you with splitting a product, exporting, or importing reviews, and they can assist you over live chat, email, or callback.

To create a support request, please visit the Shopify Help Center (https://bit.ly/3owKkFq) and log into your account. -Elias, Shopify Support

italchair-outlet

I do not find any way to use it in a multilingual mode. For example, I can translate "CUSTOMER REVIEWS" to Italian. But then, "RECENSIONI DEI CLIENTI" will appear on the English site

Developer reply

May 20, 2021

Hey, there. Thank you for sharing this feedback. While you can translate the text for Product Reviews through the app settings; however, the app currently does not offer multilingual support.

That being said, I can see how this can be a beneficial feature for many of our merchants, like yourself, and I'd be happy to pass this along as a feature request to our developers. Thanks again. -Elias, Shopify Support

ProainShop

It has been a good option to get customer feedback, I just have a question, did you make any updates recently?
What happens is that I have the following alert message on the main page of the App
"The reviews code snippet could not be detected in your theme.
Check again or view installation instructions "
And before I didn't have that message and everything worked fine.

Developer reply

May 20, 2021

Hi, there. Sorry to hear that the Product Reviews app stopped working for you. While there hasn't been any changes made to the Product Reviews app recently, we do; however, have a guide to help with installing the code snippet - that's right over here: https://bit.ly/3bJVPnP.

If the problem persists, our Support team would be happy to assist you with this through live chat, email, or callback, Please visit the Shopify Help Center (https://bit.ly/3owKkFq) and log into your account to create a support request. -Elias, Shopify Support

ETM - Marketing

Actually exactly what I need. I just couldn't figure out how the published reviews can be shown on the frontpage.

Developer reply

May 15, 2021

Hi, there. Thank you for reaching out. You can show the published reviews on the homepage by using the Featured product section. Alternatively, you can also put your reviews on the collection pages. If you're interested, our guide can help walk you through both of these methods - you can find that here: https://bit.ly/3ecl3g2. -Elias, Shopify Support

Lockibly Locks

Decent review app since its completely free but its missing a lot of features that other apps out there have. Would be great if it were updated to include features that other review apps have nowadays.

Traumbeere Berlin

Great app! All I need now is a fully translation into another language (german in my case). You can easily change it but the date for instance stays in english and also in the american format MM/DD/YYY

Peachyness.fr

Same as most disapointed review, the app did not work, duplicating on my product page. And when I deleted the APP, the "review title", the "write a comment" and "previous comments" are still on my page, although the app has been deleted. I can't seem to figure out where, in the liquid product page, the code is ! I just ruined my product page.

Developer reply

May 15, 2021

Hi, there. Thank you for reaching out. Sorry to hear that you've had this issue. If you wish to fully uninstall the Product Reviews app, there is a button within the app that says "Uninstall snippet from theme" - you can press this to have the app uninstall the code before uninstalling the app.

If you've already removed the app, I'd recommend installing it again so you can uninstall the app and its snippets first before deleting the app completely.

If that doesn't work, our Support team can also assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log in to your account to create a support request. Thanks. -Elias, Shopify Support

Botanika London

Works great for me. Needed a little support with formatting and design etc. but all looking good now so very please - many thanks again!

Herbalist Infusions Véritables Bio

Hi.
How to delete the Product Reviews part in all the products pages?
See in : https://herbalist-infusions.com/collections/offres-speciales/products/le-colis-des-amis Thanks

Developer reply

May 12, 2021

Hi, there! Thanks for leaving your feedback here. When visiting the link in your review, i'm not seeing the Product Reviews app appearing anywhere on the page. Hopefully this means you've been able to figure this out but if not, don't hesitate to reach out to our support team directly for help: https://bit.ly/3cJkx8V. -Oliver, Shopify Support