Product Reviews , 1.749 recensies
I wanted to have a review tool that would fit well in my website. When I installed this tool and it worked, I was thrilled.
But there are 2 points that are seriously missing here:
1. no photos can be attached.
2. it is useless in the EU, because the authenticity of the rating cannot be checked.
Too bad, but the thing is useless like that.
Hi, there. Thank you for taking the time to share this feedback. I can definitely understand how these two features would be beneficial. We're always looking for ways to improve our products, and I'm happy to pass your feedback on to the development team. -Erin, Shopify Support
All I wanted was a page with reviews that I could add to my navigation. This is not it. I could care less about Product Reviews. I wanted Store/Shop reviews.
Thank you for sharing your experience with us regarding the app. I can definitely understand the importance of having the functionality to add shop/store reviews to your navigation. I've gone ahead and shared your feedback with our development team to look into implementing this in the future. -Victoria, Shopify Support.
OMG you can't even leave a picture review? That's absurd. Everyone wants to see the product in action.
Hi there! I appreciate you taking the time to share your feedback. I definitely understand how attaching images to reviews can be helpful. While there are a variety of paid apps that offer these features, I have shared your comments with our product development team for future consideration. -Mac, Shopify Support
Unable to install, please indicate the installation and use steps，I would very much like to be able to use
Thank you for your interest in using the Product Reviews and for taking the time to write your review. You can find instructions on how to install the app in your theme on the Shopify Help Center: https://bit.ly/3cxXYDN.
If you're still unable to get things working, please contact our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support
plz make things easy
I am not able to view this app on my store
i want to stick it to my product page but unable to do so
would you help me in doing so
thanks
Charismatic herbs
Thank you for writing your review and I am sorry to hear that you're having difficulty in getting your reviews to appear on your product pages. I'd recommend contacting our support team and asking for their assistance if you're continuing to have issues: https://bit.ly/2AWw5VA. They can authenticate you on your account and help you get the Product Reviews app working on your store. -Victor, Shopify Support
Installed the app but I only see one review! Just one. The settings are set to default so I don't know why it only show one review. I need help to fix this.
Hey, there. Thanks for taking the time to leave us a review for Product Reviews. We're sorry to hear that the app isn't behaving as expected for you currently. Does your product have more than just the one review? If there are more reviews that should be showing, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can support you with resolving any issues that you're facing. -Imogen, Shopify Support
Broke my website, don't use this horrible app. Also, way too broken in regard to other apps. Very disappointed.
Hi there, Lemn. Thank you for your review. I'm sorry to hear that the Product Reviews app caused you issues with your shop. If possible, please reach out to our Live Team (https://bit.ly/2AWw5VA) so we can assist you with the app and any consequential events that have occurred. -Imogen, Shopify Support
too many problems vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvxcvxcvxcvxcvxcvxcvxcvxcvxcvxcv
Hi there, Scene Products. Thanks for taking the time to leave us a review for Product Reviews. We'd love to discuss the problems you're running into. If you're interested, feel free to edit your review to let us know about your issues. Or, you can reach out to our Live Team (https://bit.ly/2AWw5VA) to make them aware of the issues you've encountered. -Imogen, Shopify Support
Fails to setup, so what's the point of this?
Tried installing a dozen times, using various browsers...
Thank you for posting your review and it is regretful to hear that you've had difficulties getting the app installed and working properly. This is something we'd be able to help with directly, so please get in touch with our support team and we can assist with getting Product Reviews set up and enabled on your store: https://bit.ly/2AWw5VA. -Victor, Shopify Support
garbage app. Worked a few times and haven't worked since. Everytime I try to import, using their template mind you, it says it's unable to find the product. I've used different products over and over to see if it'll change anything but it doesn't. Looks like I'm going to have to contact myself into yet another subscription-based shopify app. Waste of time.
I am sorry to hear that you've had a negative experience using Product Reviews but thank you for taking the time to write your review and let us know here. If you have not done so already, I would recommend bringing this to our support team so they can troubleshoot this for you and hopefully find a resolution. You can get in touch here: https://bit.ly/2AWw5VA. -Victor, Shopify Support