Product Reviews , 1,749 reviews

Overall rating
Counts per rating level
  • 61% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
October 10, 2022

I cant get it to work from the instructions supplied .\
It is not clear how to get the product review form into the website only the star rating

hkhnco wood wick candles
Time spent using app: 4 months
Shopify replied November 2, 2022

Hey, there. I'm sorry to hear that you've had trouble installing the app. You can find installation instructions here:, however if you reach out to our Support team ( they'd be happy to help walk you through the steps as well. If you're using a third party theme for your store, your theme developer can also assist you with this. Hope that helps! - Brie, Shopify Support

October 5, 2022

So far this app has been amazing! The functions all work as they should and I have no complaints. I like that the app allows you to respond to your customer's feedback and the overall app is easy to use on my end. When I needed support it was given very quickly. I too hope that in the future a feature is available for customers to upload their photos that would be awesome. thank you for making this available, you guys rock!

United States
Time spent using app: Over 1 year
September 25, 2022

I actually enjoy the app. However, I would love for there to be more features for customization. And the option for customers to be able to upload images.

Luxuriously Mee
United States
Time spent using app: 5 months
Shopify replied October 10, 2022

Thank you for getting in touch with your review and I'm very pleased to hear that you're enjoying the Product Reviews app. I can see why being able to offer more customizations and allow customers to upload images to their reviews would be helpful and I'll be sure to pass this feedback onto our app development team. -Victor, Shopify Support

September 23, 2022

Bewertungen werden nicht in meinem Shop angezeigt und die Einstellung auf Deutsch ist auch grauenhaft, alles muss man selber eintippen und dann funktioniert nicht einmal. Da sollte und könnte vieeeel einfacher gehen.

Time spent using app: About 1 hour
September 15, 2022

Great app. Great Value. Had a few issues with the install, however Oliver & team promptly resolved this and even provided a personalized video demonstrating my account and the features. THANKS

City Tree Delivery
United States
Time spent using app: Almost 7 years
Shopify replied September 30, 2022

Hi there, City Tree Delivery. Thanks so much for taking the time to leave a review for Product Reviews! We're so happy to hear about your experience with Oliver and the team. Our Team works had to make every support interaction helpful and valuable, and Oliver having that video made for you goes to show this passion our team has! We hope that any additional interactions you have with us in the future are just as wonderful. All the best! -Imogen, Shopify Support

September 13, 2022

Just recieved my order ❤️ it's absolutely gorgeous el dress 7lw awe w material gamela w ento gomal el7a2e2a oltlko ana 3wzah abl yom kaza wasltholi abl el ma3ad thank you so much ❤❤

Hijab Bloggers Shop
Time spent using app: About 1 hour
September 9, 2022

Probably half of the reviews we get turn into duplicates which I have to manually clean up. This is really annoying and weird glitch.

Horse Guard
United States
Time spent using app: Over 2 years
Shopify replied September 26, 2022

Thank you for getting in touch and for letting us know that you're experiencing this issue. We are aware that some merchants have been seeing duplicated reviews in the Product Reviews app, and our technical team are investigating these cases when they are brought to them.

I would suggest getting in touch with our support team about this issue, who can then troubleshoot this issue for you and escalate this to our technical team if necessary. They can be reached through the Shopify Help Center: -Victor, Shopify Support

September 6, 2022

This app will not link up to my store. I follow the directions and it shows it finds nothing. There has to be a better way to get reviews for no or low cost.

United States
Time spent using app: 4 months
Shopify replied September 26, 2022

I am sorry to hear that you have experienced issues connecting the Product Reviews app to your store, but thank you for notifying us of this issue here. I would suggest contacting our support team for further assistance with this as they will be able to authenticate you on your account and troubleshoot any installation errors you come across. They can be reached through the Shopify Help Center: -Victor, Shopify Support

September 6, 2022

How can I reach you guys? Importing reviews is a complete disaster! I used your own template and still is the file invalid...

Time spent using app: Over 1 year
Shopify replied September 26, 2022

Thank you for writing your review and I am sorry to hear that you've experienced issues when trying to import reviews into the app. You can find instructions on how to import reviews on the Shopify Help Center (, but if that does not help, please contact our support team directly for further assistance using this link: -Victor, Shopify Support

Edited September 2, 2022

One word: GARBAGE. This is quite literally half an app. You need one app to collect reviews and a second to send the 'Request a Review' email. This app does NOT send emails, period! Instead, you must pray that your customer revisits the product detail pages to leave a review. This app is the Persian dude from the movie 300, and he's been rightfully kicked down the well for insulting my queen.

United States
Time spent using app: About 3 hours
Shopify replied September 21, 2022

We appreciate you taking the time to write your review and thank you for sharing with us your feedback on how the Product Reviews app can be improved. The app does not provide email functionality, but you can use Shopify Email to market your store: It would be possible to use Shopify Email to send out emails asking customers to leave reviews on your store.

There are also other review apps you could consider that allow for email marketing, which you can find on the Shopify App Store: -Victor, Shopify Support