Product Reviews , 1,793 reviews

Overall rating
3.6
Counts per rating level
  • 61% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
March 17, 2017

Good for product page reviews but desperately needs the option to send automated emails to customers asking them to review and a button on the homepage that shows reviews and stars.

Bodhirings
United States
Time spent using app: 4 months
November 30, 2016

Downloaded for our site https://www.procloudsvapor.com now lets see those reviews pour in!!

Proclouds
United States
Time spent using app: Over 1 year
October 20, 2016

Is not certified by Google (seriously).

Gordon Wear
United States
Time spent using app: About 3 years
October 13, 2016

Nice app, however, a bit too light weight in features and ability to customize. Would be nice to see more features added based on all the comments and feedback, but, can't argue with Free!

Chefknives 2
South Africa
Time spent using app: 12 months
October 6, 2016

This product is great but would be so much better if it were to send each customer an email and ask them for their rating in the email, with a simple process. Rather than having to ask them to come back onto the site as not a lot of people will do

Hellobrows
Australia
Time spent using app: Over 2 years
October 6, 2016

Would be 5 stars if the import process wasn't such a pain. If the template doesn't line up perfectly it will just stay on a screen that says "Importing reviews...Please wait, this may take a while." Ok, maybe tell me the template isn't lining up rather than me waiting awhile? If you do get stuck in this never ending loop, the cancel button doesn't seem to work. It just reverts back to trying to upload the previous file when clicking the import button.

Natural Nutraceuticals
United States
Time spent using app: About 1 year
February 10, 2016

Apps is nice but its really disappointed that the apps can't send buyer email to remind them to leave a review about their purchase. I hope they will ad this feature soon.

Creations Mille Pattes
Canada
Time spent using app: Over 1 year
Edited October 10, 2015

Decent app.

PROS:

It's free. Shopify should have a built-in review engine, anyway, but it's hard to argue with free.

Easy to use.

Easy to install.

Looks great—better, actually—on mobile.

CONS

Slow loading. This is not unique to this app—most Shopify apps, even the really good ones, take a few extra seconds to load. I just figure if it's Shopify native, it should load a little more quickly. We keep it at the bottom of the page so it doesn't hurt user experience too much.

MISSING FEATURES

Display Limits + Pagination for reviews. This is an obvious feature. We should be able to set how many reviews display at once, such that users can scroll or click to the next bunch of reviews.

"Verified Buyer" badges. Most modern review engines have these. If Shopify is also the order processor, this should be the easiest thing in the world to implement.

Conditional tag displays. Another easy one—if the product has no reviews, why clutter up the Collection or Product page with empty stars and a "no reviews yet" notice?

Easy CSS overrides. There are already a few built into the engine (star color, border and padding, etc), but things like font sizes would be great to have at least some control over.

Shoreline 2
United States
Time spent using app: 5 days
Edited October 3, 2015

It takes forever to load in Google Chrome! The app itself is wonderful love it. I have more then 20 reviews on my site and are afraid to uninstall the app and the re install. So I did it with Google Chrome...I uninstalled it all of it and re installed it. It's the same. It takes forever to load, or it does not load at all.

I contacted Shopify twice about this matter and and there suggestion to clean my computer and my cache. I did that, my computer is as clean as a whistle.

Fact is the Google Chrome is the most used browser.in any statistics ...therefore the app should me working with it. If at all the customer will not contact the store to leave a review.....if it does not load fast enough, they won't leave a review or even visit the site again. I am expected this app to work with my store when I download it.

Please fix this awesome app!!! Thank you

GENIOUS PIPE>>>your awesome IT FIXED IT!!!!!

Lexi Butler Designs
United States
Time spent using app: About 4 years
February 23, 2015

Only works on mobile theme , on desktop theme it does not render.

AudioShop Australia
Australia
Time spent using app: 10 days