Product Reviews , 1,791 reviews

Overall rating
3.6
Counts per rating level
  • 61% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
October 29, 2022

Ótimo para uma loja iniciante ou nova, mas muito básico quando você começa a obter vendas decentes. O maior problema não são as solicitações de e-mail automatizadas. Você precisa pedir manualmente aos clientes que revisem seu produto. A segunda questão é a forma como os comentários são exibidos...

Enzza Shop.
Brazil
Time spent using app: About 7 hours
October 28, 2022

Great for a beginner or new store, but way too basic once you begin to get decent sales. Biggest issue is not automated email requests. You have to manually ask customers to review your product. The second issue is the way the reviews display on the product page. You have to click the + button to see the reviews. To write a new review, you have to educate your customer and manually send them a link to find the product they bought and then they have to click on the + that is hidden at the bottom of the page. Way too much of a drag and multi-step process for customers to be willing to go through. The positive is that it is easy to export reviews to another app. I've used Yotpo and JudgeMe since and love both.

JODI MELISSA
United States
Time spent using app: Over 1 year
Shopify replied December 9, 2022

Hey, Melissa. Thanks so much for taking the time and sharing this feedback with us. We can see why email automation and a simpler review process is important to yo you, and we'd be happy to pass your feedback along to our development team. We also appreciate the third-party suggestions you've shared, as they are great alternatives for advanced merchants. Cheers! -Elias, Shopify Support

October 26, 2022

This is some unreal beauty!I really liked it! What a beautiful light it comes from! The radius of bright light is about 2 meters, but you can change the intensity of the remote control. The sensor somehow does not understand while it works for me. Then reacts, then no. I guess I haven't figured it out yet. The lamp itself is made of plastic. Easy. Without a cord-USB is charged. Thats good. I do not like extra cords. And I don't have a outlet where I want to put it. I wonder, of course, how much will grab the charge. Be sure to order more, put in other rooms and give friends!

Crystal Blue
Canada
Time spent using app: About 1 month
October 25, 2022

I previous built my page on the wrong page and asked if I could migrate it. Their staff taught me how to use the Save Snippet function and I was able to migrate it easily! Really simple and easy to use.

Royal Mart
United Arab Emirates
Time spent using app: 3 days
October 25, 2022

There's always room for revision. The overall design is very simplistic however the product works as it's supposed to and without any problems. Simple integration!

THEORIE
United States
Time spent using app: 7 months
October 24, 2022

Fails Schema.org and google Schema data - Missing field "aggregateRating" and Missing field "review". Looks like SHopify have not touched this app in a LONG TIME.

Juicemate
United Kingdom
Time spent using app: About 2 months
Shopify replied December 1, 2022

Hi there, Juicemate. Thank you for taking the time to leave us a review for Product Reviews. We appreciate all feedback for our products, as we're always looking to improve them. We'd love it if you could follow up with your review with some additional context so we can pass your feedback along to our Product Team. Please feel free to edit your review with some more information, or reach out to our Live Team using this link (https://bit.ly/2AWw5VA) to provide some more info so we can pass it along. Thanks again! -Imogen, Shopify Support

October 21, 2022

Gostaria de agradecer pelo produto e também pelo atendimento. Comprei pela primeira vez , estava ansiosa e pessoal me deu um ótimo suporte. satisfeita! Obrigada

Ofertas do tchê
Brazil
Time spent using app: About 2 months
October 19, 2022

does not give directions on how customers can leave a review. I have to go to youtube to try and figure out what to do and still not getting the right answers

Temptationzcloset
United States
Time spent using app: 4 months
Shopify replied November 18, 2022

Thank you for sharing your feedback with us here and I am sorry to hear that you've found the Product Reviews app difficult to set up and use. We have instructions on how to install and use the app on the Shopify Help Center (https://bit.ly/3Oj940E) and our support team would be happy to assist you if you have further questions: https://bit.ly/2AWw5VA. Thanks again for getting in touch. -Victor, Shopify Support

October 18, 2022

Hello I really like this app. However, is it possible to add a customization option to hide the "Date" of the review ? Thanks

Atelier Atypique
France
Time spent using app: 15 days
Shopify replied November 14, 2022

I'm delighted to hear that you enjoy using Product Reviews and that it has been a useful tool for your store; thank you for taking the time to share your feedback with ys. In terms of having the date of the review removed this is not something you can toggle on or off, but I will be sure to pass your suggestion onto our development team for future consideration. -Victor, Shopify Support

October 18, 2022

I have changed themes and it no longer works. Tried to speak to customer service but they didn't know how to fix the issue. Please can someone help me.

Nine Mile Clothing
United Kingdom
Time spent using app: Over 3 years
Shopify replied November 11, 2022

Hi there, Nile Mile Clothing. Thanks so much for taking the time to leave us a review for Product Reviews. I'm sorry to hear about your issues since changing your theme. We'd love another chance to help you get this resolved. I recommend that you reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so you can get some assistance with resolving this. I recommend going the route of an email or a callback, that way you can request screenshots for instructions via email, or step-by-step instructions via a callback. -Imogen, Shopify Support