Product Reviews

Allow customers to leave product reviews on your store

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Product Reviews by Shopify

Reviews

3.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 62% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 14% of ratings are 1 stars

Filter and sort reviews

11 - 20 of 232 reviews

Grill Patio

Location United States
Time spent using app 4 days

no image reviews, this is insane for a ecom platform in 2020, if you want image reviews you need to pay $15 a month for another app, half the cost of the actual shopify. Insane.

Zach Ryan

Location United States
Time spent using app About 6 years

My reviews have just disappeared!!!!!! Very disappointed.... Please help me get them back. I had a lot of great credibility on my product....

Dames Dimes

Location United Kingdom
Time spent using app Over 4 years

I don't know what's happened, but all of my reviews on both the app and my website have completely disappeared!

ASAP Aquarium

Location United States
Time spent using app Over 7 years

It doesn't work.
It used to, but now it doesn't.
Maybe Shopify will fix it, maybe not.... who knows.

Developer reply

June 9, 2022

Hey there, ASAP Aquarium. Thanks so much for taking the time to leave a review for Product Reviews.

We're sorry to hear that the application has seemingly stopped working for you, and we'd love to lend a hand to help resolve things. I suggest that you reach out to our Live Support Team using this link (https://bit.ly/2AWw5VA), so you can let us know what exactly is going on with the application, so we can lend a hand with resolving the issues. -Imogen, Shopify Support

La Boutique des WC

Location France
Time spent using app 7 months

aggregate review score DOES NOT appear in search results on Google !!!

unlike what is written here :

https://help.shopify.com/en/manual/apps/apps-by-shopify/product-reviews?fbclid=IwAR0Bjehu7bUDV0okvw7jx447SoSjVT_of6pH8cnUySY7hy2flVb-EMHR9QQ

Scandiscapes

Location United Kingdom
Time spent using app 9 days

This app does not work. I also tried it on Minimal theme. The collections page instructions include a Swym folder which is an app I no longer have and the folder therefore appeared empty. I'm very disappointed.

Love Amber X Ltd Baltic Amber Jewellery and Silicone Teething Necklaces

Location United Kingdom
Time spent using app Over 2 years

Awful support. Getting lots of errors in my Google console and this is affecting my Google ranking. They said they would fix it and have not. Avoid

gaiaemporium.co.za

Location South Africa
Time spent using app 5 days

This app is honestly pissing me off! It’s installed but I’m trying to make customisations and it won’t let me!!! IT IS STILL SHOWING THE 404 PAGE I REPORTED A FEW DAYS AGO!!! WHY HAS THIS ISSUE STILL NOT BEEN RESOLVED!?! I’M NOT THE ONLY ONE TO HAVE COMPLAINED ABOUT THIS! IT’S FRUSTRATING AND QUITE FRANKLY PATHETIC CONSIDERING YOU’RE A GLOBAL BRAND!!!! URGH!!! IT STILL KEEPS ON TAKING ME TO A 404 PAGE!!!!!! WHY HAS THIS NOT BEEN RESOLVED YET!?! ARE YOUR DEVELOPERS SLEEPING ON I AM NOT THE ONLY ONE WHO’S COMPLAINED ABOUT THIS!

Developer reply

August 16, 2021

Hey, there. Sorry to hear that you're still having issues with Product Reviews. We've taken a look and we weren't able to replicate the same issue. If you're still running into the 404 error page, then our Support team would be happy to take a closer look with you. To contact our Support team, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account. Thank you! -Elias, Shopify Support

Seashore Jewellery

Location United Kingdom
Time spent using app About 1 month

Destroyed the formatting on my product pages when someone reviewed a product.
I uninstalled but couldn't get rid of the product reviews already created, so had to delete the products and recreate them again. Another mess of an app that does more harm than good - 0 stars if possible

Raspberry Lane Baby & Children's Boutique

Location New Zealand
Time spent using app About 1 year

Reviews no longer showing - all my review detail are now useless as the app doesn't display them on the product any longer. The "write a review" button also no longer works

Developer reply

August 18, 2022

Thank you for getting in touch and I'm sorry to hear that you've had this issue with the Product Reviews app. If you've recently changed to an Online Store 2.0 theme, then this issue might be occurring because you can now add the Product Reviews app via the theme editor rather than by adding a snippet to your theme's code.

If this isn't the case, then please get in touch with our support team directly so we can authenticate you on the store and take a closer look at this for you. Our team can be reached directly here: https://bit.ly/2AWw5VA. -Victor, Shopify Support