I've just installed it and it seems to work fine. Also I had excellent support for the installation.
Coffee Bean Canada
These are basic, key components to every e-commerce store and there's no excuse for the poorly-though out way this was implemented.
Shopify is actively hurting their customers, and thereby their own revenues by not fixing these ecom-101 issues.
It also shouldn't be overriding the theme's font sizing with its own uncustomizable stylesheet.
Updated - Issues:
1) default font size is 13px - this is too small for mobile devices
2) review title - this is unnecessary, and not a part of the review schema: https://schema.org/Review
3) .spr-review-header applies opacity: 0.5; - this fails accessibility standards
5) limited configuration options, as well as zero access to actual code - this should be a basic, fully customizable liquid snippet
6) flag as inappropriate feature - completely unnecessary for reviews that are manually vetted by shop owner
7) Uses OUTDATED embedded schema for aggregate rating, which has been replaced by JSON-LD.
Overall, the actual review CONTENT (what the reader wants) is given a backseat to a bunch of garbage review meta information, which dominates the majority of the display. The entire review app needs to be rebuilt from the ground up by someone who knows what they're doing.
Swinging Vine Scrapbooking
it can't upload the photo for the reviews??? i try to chat with the support, but it has over 100 people waiting!!!
This app was really easy to setup and looks great with my theme. For those wondering, if you click on the 'settings' button at the top right corner of the app's page and scroll down to 'Star icon color', you will be able to change the color to your theme color or a custom color. The app also gives you the ability to reply to reviews, which is a standard feature, but for a free app, this function is a plus. The only suggestion I have is to allow customers to upload pictures of their purchase to include with their review and to add CAPTCHA to the review listing to prevent spam entries.
Nice app, easy to use and fairly customisable. And it's free !
For future iterations i would recommend other graphic templates to adapt to each store and maybe automatic email retargetting for customers.
Flower City Soap Company
Great app! Lets people know how my customers like my products and is easy to use for the customers! :)
Fast shipping ! we loved the t-shirt and the design !!
we are very very happy with our purchase, Thank you Avitton
Be aware, if you import reviews using a CSV it can duplicate the reviews.
If you got any error while uploading the CSV, it upload all row with no error, if you fix the rows with errors and upload the same file all reviews will be duplicate it.
They do not have a way to delete them in bulk, you will need to delete 20 at a time.
Kittens & Kink
Leaves bits of code within your website when you uninstall - Had to hire shopify help to get it removed as this isn't my area of expertise.
Doesn't work with mobile device - reviews simply don't submit. Was informed this by a very sweet client, makes me wonder how many reviews I've lost in the last 6 months?
No way of verifying whether the reviewers are legit or not either.
Wouldn't recommend, better paying the 5 euro for a review system that actually works.