Product Reviews

Product Reviews

by Shopify

The simplest way to share your customers' experiences.

3.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    69% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

31 - 40 of 1404 reviews

Lonewolf Customs

Absolute garbage. Doesn't work well, SO hard to upload even 5 reviews as it won't even accept the formatting it asked for. I removed the code snippet from the site but the reviews section still shows up. Don't waste your time with this, I've spent about 3 hours and have gotten nothing but a headache.

Developer reply

December 10, 2020

Thank you for providing your feedback to us here and I'm sorry to hear that you've had a negative experience with the app. I'd like to take a closer look at things and see if I can help, so I will be sending you an email shortly to touch base with you on this. Please look out for that and get back to me there if you're still requiring assistance. -Victor, Shopify Support

British Parts Luzern

Just installed it, translated it to German and made a test review. It was very quick and easy. No problem at all with Ella theme. Perfect so far.

Bros with Hoes Plant Co

I downloaded and shortly after deleted the app as our website constantly changes inventory so I doesn't make much sense to offer this. Now the "review option" just sits on the page but doesn't do anything - I never added code to the website.

Developer reply

December 3, 2020

Hey, there! You would have had to install the code snippet in order for this to appear on your theme, so if you didn't do this I'd recommend checking under Apps in your Admin to see if you have any additional review apps that this could be coming from. If you don't have any other review apps there, feel free to reach out to support and we can take a deeper look for you. Cheers. - Brie, Shopify Support

Beauteeful™

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Alimento

Good easy to use app and the way the reviews display on the product pages work really well on our new theme. Just one thing missing really, product review emails to customers after purchase. Do you provide this service at all?

Developer reply

November 30, 2020

Thank you so much for the feedback and we're glad to hear the app is working well for the business so far. To do this, I'd recommend using a third-party app like Stampd: https://bit.ly/36nzXfC. - Oliver, Shopify Support

Ni'Abri Beauty

When I changed to a new shopify theme, my reviews did not update with my new them. That means all my reviews are wasted.

Developer reply

November 27, 2020

Hey, there. The code snippet you install into your theme when you download the app will not transfer between themes, so you just need to add the snippet to your new theme. This will pull all of your reviews into your new theme, so you shouldn't lose any. You can find the steps for installing the snippet here: https://bit.ly/2ShcHYO. - Brie, Shopify Support

Font Fixation

Downloaded the template. Made our export look like the template. Even created entirely new dates so every field matched the template. About 100 of our 500 reviews imported and the rest had error messages. Emailed support. Support told me my date fields didn't match template. How could that be? I literally copied and pasted the template date into my spreadsheet... I have spent more time troubleshooting than I feel this app and the support I've received are worth. Two stars for SOME of the reviews uploading.

Developer reply

November 30, 2020

Hi, there! I'm sorry to hear that you're experiencing this error. I'd like to look into this further and make sure we can get all of your product reviews properly imported for you. I'll send you an email shortly and we can investigate this together. - Brie, Shopify Support

ACS Products Plus

I was wondering if I was going to be able to pull this one. I downloaded the app and I figure it out in 10 minutes. thank you so much for the instructions in your comments.

GKhair USA

This Is app very good , but I want to use this app on home page as testimonial carousel on Homepage , Is it possible?

Developer reply

November 26, 2020

Hi! Glad to hear you're liking the app. While the app can't send reviews directly to a testimonial section on your home page, you could simply copy-paste the reviews you receive from the app to input into your testimonial section manually. Just be sure to check with the customer if you plan to share any images they added to the review. Hope that helps! - Brie, Shopify Support

Stona

I just tried to install this app but didn´t work. The snippet was pasted as per the instructions in the section product-template.liquid. When I click " verify and continue" to finally install the app, an error pops up. Can you , please, assist?

Developer reply

November 24, 2020

Thank you for taking the time to write a review - I'm sorry to hear you're receiving an error message when trying to install your snippet! I'd be happy to give you a hand with this. I'll reach out to you via email and we can take a look at it. Thank you. - Brie, Shopify Support