Product Reviews

Allow customers to leave product reviews on your store

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Product Reviews by Shopify

Reviews

3.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 62% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 14% of ratings are 1 stars

Filter and sort reviews

31 - 40 of 1672 reviews

Water eStore Canada

Location Canada
Time spent using app Over 6 years

Great app.....except why oh why is there no provision to setup automated reviews request email. I huge oversight! Please fix.

Developer reply

November 2, 2022

Thank you for your review - I can definitely understand how useful this would be to have in the app! I'll be sure to pass that on to our developers for you, for them to consider in any future app updates. In the meantime, you can set this up using a variety of other methods that you can read about here: https://bit.ly/3frlRBj. Cheers! - Brie, Shopify Support

Gripit™ - The new innovative case for phone

Location United States
Time spent using app 8 minutes

i used this app for put reviews and is amazing i really love it and for sure i will share it with my friends

Modern Clayy + Co

Location Canada
Time spent using app 5 months

I like that I can import my reviews from Etsy! Only gave 4 stars because I wish there was a way to integrate emails to ask customers to write reviews after purchases

Developer reply

November 2, 2022

Hey, there! Thanks so much for taking the time to leave your feedback here. I can definitely see how handy it would be to have product review request emails built into the app - I'll be sure to pass that on to our developers for you. In the meantime, there are a number of great ways that you can encourage your customers to leave reviews, such as editing your order confirmation email to include a review link or offering an incentive to submitting a review. You can read more about these methods in this detailed blog post: https://bit.ly/3frlRBj. Hope that helps! - Brie, Shopify Support

hkhnco wood wick candles

Location Australia
Time spent using app 4 months

I cant get it to work from the instructions supplied .\
It is not clear how to get the product review form into the website only the star rating

Developer reply

November 2, 2022

Hey, there. I'm sorry to hear that you've had trouble installing the app. You can find installation instructions here: https://bit.ly/3DWADcQ, however if you reach out to our Support team (https://bit.ly/2AWw5VA) they'd be happy to help walk you through the steps as well. If you're using a third party theme for your store, your theme developer can also assist you with this. Hope that helps! - Brie, Shopify Support

TANIJAY CROCHET

Location United States
Time spent using app Over 1 year

So far this app has been amazing! The functions all work as they should and I have no complaints. I like that the app allows you to respond to your customer's feedback and the overall app is easy to use on my end. When I needed support it was given very quickly. I too hope that in the future a feature is available for customers to upload their photos that would be awesome. thank you for making this available, you guys rock!

Luxuriously Mee

Location United States
Time spent using app 5 months

I actually enjoy the app. However, I would love for there to be more features for customization. And the option for customers to be able to upload images.

Developer reply

October 10, 2022

Thank you for getting in touch with your review and I'm very pleased to hear that you're enjoying the Product Reviews app. I can see why being able to offer more customizations and allow customers to upload images to their reviews would be helpful and I'll be sure to pass this feedback onto our app development team. -Victor, Shopify Support

shishawear-069

Location Germany
Time spent using app About 1 hour

Bewertungen werden nicht in meinem Shop angezeigt und die Einstellung auf Deutsch ist auch grauenhaft, alles muss man selber eintippen und dann funktioniert nicht einmal. Da sollte und könnte vieeeel einfacher gehen.

City Tree Delivery

Location United States
Time spent using app Almost 7 years

Great app. Great Value. Had a few issues with the install, however Oliver & team promptly resolved this and even provided a personalized video demonstrating my account and the features. THANKS

Developer reply

September 30, 2022

Hi there, City Tree Delivery. Thanks so much for taking the time to leave a review for Product Reviews! We're so happy to hear about your experience with Oliver and the team. Our Team works had to make every support interaction helpful and valuable, and Oliver having that video made for you goes to show this passion our team has! We hope that any additional interactions you have with us in the future are just as wonderful. All the best! -Imogen, Shopify Support

Hijab Bloggers Shop

Location Egypt
Time spent using app About 1 hour

Just recieved my order ❤️ it's absolutely gorgeous el dress 7lw awe w material gamela w ento gomal el7a2e2a oltlko ana 3wzah abl yom kaza wasltholi abl el ma3ad thank you so much ❤❤

Horse Guard

Location United States
Time spent using app Over 2 years

Probably half of the reviews we get turn into duplicates which I have to manually clean up. This is really annoying and weird glitch.

Developer reply

September 26, 2022

Thank you for getting in touch and for letting us know that you're experiencing this issue. We are aware that some merchants have been seeing duplicated reviews in the Product Reviews app, and our technical team are investigating these cases when they are brought to them.

I would suggest getting in touch with our support team about this issue, who can then troubleshoot this issue for you and escalate this to our technical team if necessary. They can be reached through the Shopify Help Center: https://bit.ly/2AWw5VA. -Victor, Shopify Support