Product Reviews

Product Reviews | Reviews

by Shopify

The simplest way to share your customers' experiences.

3.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    65% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    7% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    11% of ratings are 1 stars

All reviews

51 - 60 of 1524 reviews

Nail Art Bay

Quick and easy to install. I didn't have to paste the line of code, just turned on reviews from my theme settings and it worked right away. It would be great if we could send an automatic email for customers to write a review once they received their product. I couldn't find such template in shopify emails.

Koala Baby Production LLC

website started doing better since now there's actual credibility to my site. its been working great so far and its free!

gaiaemporium.co.za

This app is honestly pissing me off! It’s installed but I’m trying to make customisations and it won’t let me!!! IT IS STILL SHOWING THE 404 PAGE I REPORTED A FEW DAYS AGO!!! WHY HAS THIS ISSUE STILL NOT BEEN RESOLVED!?! I’M NOT THE ONLY ONE TO HAVE COMPLAINED ABOUT THIS! IT’S FRUSTRATING AND QUITE FRANKLY PATHETIC CONSIDERING YOU’RE A GLOBAL BRAND!!!! URGH!!! IT STILL KEEPS ON TAKING ME TO A 404 PAGE!!!!!! WHY HAS THIS NOT BEEN RESOLVED YET!?! ARE YOUR DEVELOPERS SLEEPING ON I AM NOT THE ONLY ONE WHO’S COMPLAINED ABOUT THIS!

Developer reply

August 16, 2021

Hey, there. Sorry to hear that you're still having issues with Product Reviews. We've taken a look and we weren't able to replicate the same issue. If you're still running into the 404 error page, then our Support team would be happy to take a closer look with you. To contact our Support team, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account. Thank you! -Elias, Shopify Support

UglyXmassTees

Very useful app. Great interface, very easy to use and above all it is free. Adds credibilty to my products. I really like it and recommend it to everyone.

Skinni V

All the review stars have gone from my site, and there is now nowhere for anyone to leave a review.

Developer reply

August 13, 2021

Hey, there. Sorry to hear that the reviews disappeared from your site. In order to take a closer look at the issue, we'll need to access your account. While we're not able to provide account-specific support through the App Store, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. Thanks! -Elias, Shopify Support

The Chella Boutique

I installed this and the reviews on the product was good and helpful, but then tried to upload the coding for the stars and it deleted ALL pictures from my site and messed with the menus on my home screen to remove all pictures there too. Deleted the coding and nothing came back. So frustrated

Developer reply

August 13, 2021

Hey, there. Thank you for taking the time and sharing this review. It looks like we'll need to access your account in order to take a closer look at the issue. Please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and our Support team would be happy to assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

The Makers Jewellery

404 error before even using the app means I can't trust putting it on our store. What if that happens to customers trying to load a product? No thanks.

Developer reply

August 13, 2021

Hey, there. Thank you for reaching out and bringing this to our attention. While it's possible that there may have been some minor outages that affected our app store, it looks like the issue has been resolved.

Please try installing the app again, and if you continue to run into the same issue, then our Support team would be happy to take a closer look and assist you through live chat, email, or callback. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account. Thanks! -Elias, Shopify Support

Created by Chane

I keep getting an error 404 after trying to authenticate the app for my store. Quite frustrating because I’ve cleared my cache and allowed cookies

The Health Store Hong Kong

Is there anyway to change the display language to Traditional Chinese from English? My site is serving the customer who can read Traditional Chinese only. Thanks

Developer reply

August 4, 2021

Hey, there. Thank you for taking the time and posting this question! You can change the form text through the settings for Product Review, and we've also got a guide to help you with that right over here: https://bit.ly/3CfHzi8.

If you need any assistance with this, our Support team would be happy to assist you through live chat, email, or callback. To contact our Support team, please visit the Shopify Help Center (https://bit.ly/2CQXf1k) and log into your account. Cheers! -Elias, Shopify Support

Savanna Hair Co. - Octocurl®

I love this app because it's simple & streamlined... and FREE. I just hired https://experts.shopify.com/codify-infotech to tweak the look of it a little bit & I'm good to go! Works great!
PS - I wish it would allow uploaded photos, but it's free, so can't complain too much! But, I would pay for that feature add-on.

Developer reply

July 13, 2021

Hey, there. Thank you for taking the time and writing this review! We're glad to hear that you're loving our app and we'd be happy to share your suggestion for uploading images onto reviews with our developers for future considerations.

If you're looking for a review app that can allow customers to upload photos, then we'd suggest taking a look at Product Reviews + UGC with Q/A (https://bit.ly/3hyIBgW) for the time being. Cheers! -Elias, Shopify Support