Product Reviews

Allow customers to leave product reviews on your store

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Product Reviews by Shopify

Reviews

3.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 62% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 14% of ratings are 1 stars

Filter and sort reviews

61 - 70 of 125 reviews

B.CUTIE

Location China
Time spent using app 6 days

The only flaw is that my customer did not have the option of inserting pictures!!!!!!!!!!!!!!!!!!!!!!!!!

Developer reply

September 7, 2020

Hi, there. Thank you for taking the time to provide that feedback - I'll be sure to pass that on to our developers as a feature request for you. Cheers. - Brie, Shopify Support

Moskentai

Location United States
Time spent using app 2 months

This is is good for reviews. I wish it would allow customers to add a pictures. If the customers were allowed to add image reviews this app would be 5 stars.

MrRamStore

Location India
Time spent using app About 2 months

Is it not possible that the person who purchase something will only have the option to review. The one who has not purchased can't make a review

Kapa Nui

Location United States
Time spent using app 11 months

I've been using this app for 6 months and have had installation issues that both the theme developer and shopify could not resolve. Very basic reviews function and customers can only see the review at the product page level. You have to create a system in which to send out review requests to customers, there is no automation here and customers are not that motivated to write reviews. Social proof is very important so having a robust review system is important. I have since transitioned to Judge.me which integrates with Google and shows review widgets everywhere the product is displayed. The automated review request process is easy and I am now getting more reviews than ever in the last week.

This is not a bad app if you're just starting out and it's free.

getCrewd Party Card Game

Location United States
Time spent using app 8 days

Seems like a good app. Unfortunately Shopify + the Theme Editor could not get it to work on a Shopify Theme (Label). Disappointed and wasted a lot of time.

dayshopnow

Location Brazil
Time spent using app About 1 month

Olá gostaria de saber se tem a possibilidade de traduzir o aplicativo para o idioma Português do Brazil por gentileza ......

Bup Labs

Location United States
Time spent using app About 1 year

This is very helpful and a quick addition to our site. Unfortunately it no longer works with Chrome. To publish reviews, I have to go through MS-Edge. It is clunky and slow to load the reviews. We only have 30ish products so I'm not sure how bad it would be with hundreds. The interface is pretty straight forward and easy to use and has an easy way to reply to review comments. Docking it 1 star for Chrome compatibility reasons that are pretty old (reported some time ago), and one star for performance.

Higgins Publishing

Location United States
Time spent using app Almost 2 years

When there are no review for a product the box takes up way too much space. When there are reviews, the reviews should scroll from right to left so that so much space is not taken up on the screen. The viewer should not have to keep scrolling downward to read the reviews. All in all, it is an easy app to install and use. This is just my 2 cents to make it help make it more appealing.

The Trendy Tot

Location United States
Time spent using app About 2 years

This app has been disappointing. Had to manually edit my Etsy CSV reviews and upload. Multiple errors, instructions weren't super clear and the app eliminated "duplicates" when there weren't duplicates. It's better than nothing, but would be better if I could upload ALL my reviews. Help with the app was OK, but not great too.

Naptural Queen Hair Care

Location United States
Time spent using app Over 1 year

Decent app. would give 5 stars if there was an ability to e-mail customers for reviews like other competitor apps :/