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Been using this app for a few weeks. Difficult to work with. Impossible to import reviews from another system: data corruption error so that the dates show up incorrectly. Not enough ability to customize/edit things. For instance, I would like to show just the first initial of the last name of each reviewer. Instead, the reviewer name is put into one field (rather than two: first and last) which gives us less control. Bummer. I have other complaints, such as the fact that the app loads VERY SLOWLY when I launch it in the admin. Overall, weak effort.
Good app, but you have limited control over how it functions. Shopify doesn't give you access to the liquid file to have meaningful design flexibility.
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Is there any email or contact info I can use to get in touch with the developer? I'd like to see a demo (live or video) before signing up for this app.