Product Reviews , 1,792 reviews
Why would you allow "visitors" to the site write a product review they did not purchase???????? Wouldn't it make more sense to ask ACTUAL buyers their honest feedback?
Not a smart way to get honest reviews... Not sure who thought this one up, but they need to go back to the drawing board!
For some reason, I can’t add more than 15 reviews
Hi, there! Within the app settings, you should be able to adjust the number of reviews per page. If you've already checked that and are only able to include a maximum of 15 reviews total, please get in touch with our team via the Shopify Help Center so we can investigate: https://bit.ly/2AWw5VA. -Sophia, Shopify Support
A trivial matter, easily fixable by a programmer in 10 seconds, yet so silly that I don't know what to say... How could they have used H3 and H4 headings in the application? COMPLETE LACK OF ACCOUNTABILITY and destroying the SEO of a thousand stores...
Thank you for taking the time to express your concern regarding the headings and their impact on SEO. We've passed your feedback along to our developers for consideration in future updates. -Sophia, Shopify Support
“SEO-friendly review scores - Add reviewer scores to your Google search result”
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We imported customer ratings and comments, but it is not displaying on Google
No Google Rich Snippets & SEO Result Display
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Updated 2023/5/4
We have checked the source code of the page, and there is no Google structured review data such as aggregateRating.
Thank you for taking the time to share your feedback. The Product Reviews app helps to increase traffic from organic searches. Our app supports rich snippets or structured data as the aggregate review score is automatically added to the section that appears in your search results on Google. You can learn more about this process here: https://bit.ly/3LRaz6U. It may take some time for Google to crawl and index your pages with the review data as well. All the best! -Mac, Shopify Support
why is this app not letting my customer to submit the reviews and why is it like this please fix this problem or write instructions before importing the app.
Thank you for writing your review and I am sorry to hear that you're having difficulty in getting your reviews to appear on your product pages. By default, new product reviews should be automatically published to your online store, and you can learn more about managing them here: https://bit.ly/3HuuMww. If you are still having issues, I suggest contacting our support team here: https://bit.ly/2AWw5VA. -Mac, Shopify Support
I am willing to give 6 stars, this is the extra one.Worked 2 times and haven't worked since. Everytime I try to import some reviews for my products, using their template mind you, it says "Make sure your CSV file matches the format of this sample CSV template" and not tell you exactly why. So I checked the form myself many times and didn't find the problem。Waste of time.！！！！！！！！！！！！！
Thank you for your review. If you are having trouble matching the CSV please reach out to our live support team who will be happy to assist! - Skye
After several installation attempts, it still doesn't work. I'm unable to add it in my website even after using different themes.
Hi, Scentimental.
Thanks for sharing your comment here. Are you able to try clearing your cache and cookies (https://bit.ly/30grydM), try using a different browser or incognito window (https://bit.ly/393cxQQ) to install the app? If you've exhausted these troubleshooting steps with no resolution, I recommend reaching out to the Shopify Help Center (https://bit.ly/3cJkx8V) so we can troubleshoot accordingly. I hope this helps! - Victoria, Shopify Support.
Horrible App...You mean to tell me Shopify can't create an app that loads itself? Instead they expect us to download this archaic app and we have to place it in the back end..and when you do it barely even works. Shopify developers suck!
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Product Reviews. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue that you're experiencing: https://bit.ly/2AWw5VA. - Blair, Shopify Support
I give it 1 star because I can’t give 0
I installed and I couldn’t even finish, is not user friendly and is very complicated to import reviews.
REALLY BAD
Hey, Carmen! Thanks for your review. I'll leave our guide on how to install the Product Reviews app (https://bit.ly/3M9sCpa) and how to import reviews (https://bit.ly/3nG5xAs) here in case you weren't able to come across them and you want to give the app another try. We are happy to help as well so you're welcome to reach out to us (https://bit.ly/3m0N7K8) for additional guidance should you decide to continue using the app. -Summer, Shopify Support
This is the worst platform I have ever used. They do not provide any support on how to improve, and they do not know how to conduct business.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Product Reviews. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support