Product Reviews , 1,792 reviews

Overall rating
3.6
Counts per rating level
  • 61% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
June 7, 2023

Why would you allow "visitors" to the site write a product review they did not purchase???????? Wouldn't it make more sense to ask ACTUAL buyers their honest feedback?

Not a smart way to get honest reviews... Not sure who thought this one up, but they need to go back to the drawing board!

Plus 1 Golf Gear
United States
June 1, 2023

For some reason, I can’t add more than 15 reviews

LaFlamas
Romania
Time spent using app: 14 days
Shopify replied June 3, 2023

Hi, there! Within the app settings, you should be able to adjust the number of reviews per page. If you've already checked that and are only able to include a maximum of 15 reviews total, please get in touch with our team via the Shopify Help Center so we can investigate: https://bit.ly/2AWw5VA. -Sophia, Shopify Support

May 28, 2023

A trivial matter, easily fixable by a programmer in 10 seconds, yet so silly that I don't know what to say... How could they have used H3 and H4 headings in the application? COMPLETE LACK OF ACCOUNTABILITY and destroying the SEO of a thousand stores...

WAGNER ® tattoo supply
Poland
Time spent using app: Over 1 year
Shopify replied May 31, 2023

Thank you for taking the time to express your concern regarding the headings and their impact on SEO. We've passed your feedback along to our developers for consideration in future updates. -Sophia, Shopify Support

Edited May 4, 2023

“SEO-friendly review scores - Add reviewer scores to your Google search result”

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We imported customer ratings and comments, but it is not displaying on Google
No Google Rich Snippets & SEO Result Display

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Updated 2023/5/4

We have checked the source code of the page, and there is no Google structured review data such as aggregateRating.

Slipcover KAS™
United States
Time spent using app: 5 months
Shopify replied May 2, 2023

Thank you for taking the time to share your feedback. The Product Reviews app helps to increase traffic from organic searches. Our app supports rich snippets or structured data as the aggregate review score is automatically added to the section that appears in your search results on Google. You can learn more about this process here: https://bit.ly/3LRaz6U. It may take some time for Google to crawl and index your pages with the review data as well. All the best! -Mac, Shopify Support

April 30, 2023

why is this app not letting my customer to submit the reviews and why is it like this please fix this problem or write instructions before importing the app.

fancyone1188
United Arab Emirates
Time spent using app: 16 days
Shopify replied May 2, 2023

Thank you for writing your review and I am sorry to hear that you're having difficulty in getting your reviews to appear on your product pages. By default, new product reviews should be automatically published to your online store, and you can learn more about managing them here: https://bit.ly/3HuuMww. If you are still having issues, I suggest contacting our support team here: https://bit.ly/2AWw5VA. -Mac, Shopify Support

April 26, 2023

I am willing to give 6 stars, this is the extra one.Worked 2 times and haven't worked since. Everytime I try to import some reviews for my products, using their template mind you, it says "Make sure your CSV file matches the format of this sample CSV template" and not tell you exactly why. So I checked the form myself many times and didn't find the problem。Waste of time.!!!!!!!!!!!!!

maskion
China
Time spent using app: 13 days
Shopify replied April 28, 2023

Thank you for your review. If you are having trouble matching the CSV please reach out to our live support team who will be happy to assist! - Skye

April 19, 2023

After several installation attempts, it still doesn't work. I'm unable to add it in my website even after using different themes.

Scentimental
Philippines
Time spent using app: About 4 hours
Shopify replied April 20, 2023

Hi, Scentimental.

Thanks for sharing your comment here. Are you able to try clearing your cache and cookies (https://bit.ly/30grydM), try using a different browser or incognito window (https://bit.ly/393cxQQ) to install the app? If you've exhausted these troubleshooting steps with no resolution, I recommend reaching out to the Shopify Help Center (https://bit.ly/3cJkx8V) so we can troubleshoot accordingly. I hope this helps! - Victoria, Shopify Support.

April 14, 2023

Horrible App...You mean to tell me Shopify can't create an app that loads itself? Instead they expect us to download this archaic app and we have to place it in the back end..and when you do it barely even works. Shopify developers suck!

Violets & Cream
United States
Time spent using app: Over 1 year
Shopify replied April 18, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Product Reviews. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue that you're experiencing: https://bit.ly/2AWw5VA. - Blair, Shopify Support

March 30, 2023

I give it 1 star because I can’t give 0
I installed and I couldn’t even finish, is not user friendly and is very complicated to import reviews.

REALLY BAD

Carmen Seijas - La Sombra Studio
Spain
Time spent using app: 10 days
Shopify replied April 2, 2023

Hey, Carmen! Thanks for your review. I'll leave our guide on how to install the Product Reviews app (https://bit.ly/3M9sCpa) and how to import reviews (https://bit.ly/3nG5xAs) here in case you weren't able to come across them and you want to give the app another try. We are happy to help as well so you're welcome to reach out to us (https://bit.ly/3m0N7K8) for additional guidance should you decide to continue using the app. -Summer, Shopify Support

March 29, 2023

This is the worst platform I have ever used. They do not provide any support on how to improve, and they do not know how to conduct business.

Be the change with Sophia
United States
Time spent using app: 9 months
Shopify replied April 1, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Product Reviews. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support