Product Reviews , 1,752 reviews

Overall rating
3.6
Counts per rating level
  • 61% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
March 30, 2023

I give it 1 star because I can’t give 0
I installed and I couldn’t even finish, is not user friendly and is very complicated to import reviews.

REALLY BAD

Carmen Seijas - La Sombra Studio
Spain
Time spent using app: 10 days
Shopify replied April 2, 2023

Hey, Carmen! Thanks for your review. I'll leave our guide on how to install the Product Reviews app (https://bit.ly/3M9sCpa) and how to import reviews (https://bit.ly/3nG5xAs) here in case you weren't able to come across them and you want to give the app another try. We are happy to help as well so you're welcome to reach out to us (https://bit.ly/3m0N7K8) for additional guidance should you decide to continue using the app. -Summer, Shopify Support

March 29, 2023

This is the worst platform I have ever used. They do not provide any support on how to improve, and they do not know how to conduct business.

Be the change with Sophia
United States
Time spent using app: 9 months
Shopify replied April 1, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Product Reviews. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

March 14, 2023

I wanted to have a review tool that would fit well in my website. When I installed this tool and it worked, I was thrilled.

But there are 2 points that are seriously missing here:
1. no photos can be attached.
2. it is useless in the EU, because the authenticity of the rating cannot be checked.

Too bad, but the thing is useless like that.

Swag4Europe
Germany
Time spent using app: About 3 hours
Shopify replied March 15, 2023

Hi, there. Thank you for taking the time to share this feedback. I can definitely understand how these two features would be beneficial. We're always looking for ways to improve our products, and I'm happy to pass your feedback on to the development team. -Erin, Shopify Support

March 13, 2023

All I wanted was a page with reviews that I could add to my navigation. This is not it. I could care less about Product Reviews. I wanted Store/Shop reviews.

TradingSince1999
United States
Time spent using app: About 1 hour
Shopify replied March 14, 2023

Thank you for sharing your experience with us regarding the app. I can definitely understand the importance of having the functionality to add shop/store reviews to your navigation. I've gone ahead and shared your feedback with our development team to look into implementing this in the future. -Victoria, Shopify Support.

March 13, 2023

OMG you can't even leave a picture review? That's absurd. Everyone wants to see the product in action.

Lavender Millie
United States
Time spent using app: 14 days
Shopify replied March 14, 2023

Hi there! I appreciate you taking the time to share your feedback. I definitely understand how attaching images to reviews can be helpful. While there are a variety of paid apps that offer these features, I have shared your comments with our product development team for future consideration. -Mac, Shopify Support

March 3, 2023

Unable to install, please indicate the installation and use steps,I would very much like to be able to use

RoverTac Tools & Knives
China
Time spent using app: 3 days
Shopify replied March 9, 2023

Thank you for your interest in using the Product Reviews and for taking the time to write your review. You can find instructions on how to install the app in your theme on the Shopify Help Center: https://bit.ly/3cxXYDN.

If you're still unable to get things working, please contact our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

March 2, 2023

plz make things easy
I am not able to view this app on my store
i want to stick it to my product page but unable to do so
would you help me in doing so

thanks
Charismatic herbs

Charismatic Herbs
Pakistan
Time spent using app: 8 days
Shopify replied March 9, 2023

Thank you for writing your review and I am sorry to hear that you're having difficulty in getting your reviews to appear on your product pages. I'd recommend contacting our support team and asking for their assistance if you're continuing to have issues: https://bit.ly/2AWw5VA. They can authenticate you on your account and help you get the Product Reviews app working on your store. -Victor, Shopify Support

February 28, 2023

Installed the app but I only see one review! Just one. The settings are set to default so I don't know why it only show one review. I need help to fix this.

Ruggesteuntje
Netherlands
Time spent using app: About 3 hours
Shopify replied March 8, 2023

Hey, there. Thanks for taking the time to leave us a review for Product Reviews. We're sorry to hear that the app isn't behaving as expected for you currently. Does your product have more than just the one review? If there are more reviews that should be showing, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can support you with resolving any issues that you're facing. -Imogen, Shopify Support

February 20, 2023

Broke my website, don't use this horrible app. Also, way too broken in regard to other apps. Very disappointed.

Lemn
Greece
Time spent using app: About 9 hours
Shopify replied March 6, 2023

Hi there, Lemn. Thank you for your review. I'm sorry to hear that the Product Reviews app caused you issues with your shop. If possible, please reach out to our Live Team (https://bit.ly/2AWw5VA) so we can assist you with the app and any consequential events that have occurred. -Imogen, Shopify Support

February 18, 2023

too many problems vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvxcvxcvxcvxcvxcvxcvxcvxcvxcvxcv

SCENE PRODUCTS
Turkey
Time spent using app: About 2 hours
Shopify replied March 6, 2023

Hi there, Scene Products. Thanks for taking the time to leave us a review for Product Reviews. We'd love to discuss the problems you're running into. If you're interested, feel free to edit your review to let us know about your issues. Or, you can reach out to our Live Team (https://bit.ly/2AWw5VA) to make them aware of the issues you've encountered. -Imogen, Shopify Support