Product Reviews , 1,742 reviews

Hey, there. Thank you for taking the time to leave us a review for Product Reviews. This cookies issue that you're receiving is a local issue, so we recommend trying a few things to resolve it. First, try using a different browser from the two you tried originally. You should be asked to accept cookies for the app once you attempt to open it. You can also try using a private viewing browser to view the app without any cookies so you can accept them for the app. I also have some additional steps for the Chrome and Safari browser for you to try in order to unblock cookies for these browsers.

To do this on Chrome, please follow these steps:

Enter "chrome://settings/content/cookies" in your browser's URL bar and hit "enter".
Then, make sure the "Block third-party cookies" option is disabled, and no other Shopify URLs are showing in the blocked settings.
On Safari, follow these steps:

Click "Safari" in your browser's menu.
Click "Preferences" and select "Privacy".
Under "Cookies and website data" ensure "Block all cookies" is not selected.

I hope this helps! If you have any additional questions, please reach out to our Live Team: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

Hey, there. Thanks for taking the time to leave us a review for Product Reviews. Based on your message, it seems that your theme isn't able to find the code snippet required to use the App. I recommend that you refer to our help docs (https://bit.ly/3K7UAk8) on Product Reviews for guidance on how to install and use the app. If you need additional assistance, then reach out to our Live Team for some help: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

Hey, there. I'm sorry to hear that the Product Reviews app isn't working correctly for you. If you contact our support team (https://bit.ly/2AWw5VA) they'll be happy to help you get the app working. If you're using a third party theme, you may want to contact your theme developer for their asssistance with proper installation as well. - Brie, Shopify Support

Hi there, Undercover Living. Thank you for taking the time to leave us a review for Product Reviews. I'm sorry to hear about the troubles you've faced with attempting to import your reviews into the app. I recommend that you reach out to our Live Support using this link (https://bit.ly/2AWw5VA) so they can authenticate you and assist with determining why your import wasn't working as expected. -Imogen, Shopify Support

Hey, there. Thank you for taking the time to leave us a review for Product Reviews. The feedback you've provided regarding customers not coming back to leave reviews is one we hear very often. I've gone ahead and made the developers aware of your feedback, so they can consider adding the functionality of sending reminder emails to customers in the future. In the meantime, I recommend adding some wording to your order confirmation emails to remind customers to provide product reviews. You can also add this messaging in newsletters you send out, too. You can also add it to packing slips if you handle your own packaging. -Imogen, Shopify Support

Hey, there. I'm sorry to hear that you're having trouble finishing the app installation. If you've already followed the instructions laid out here: https://bit.ly/3KkPqRY, and the option to review is still not showing up under your product pages, you'll want to speak to your theme developer to take a look. If you're using a Shopify created theme, feel free to reach out to our Support team for assistance with that: https://bit.ly/2AWw5VA. If you're using a third party theme, your theme developer should be able to assist. I trust that helps, however feel free to get in touch with our team via the link above with further questions. Take care! - Brie, Shopify Support

Het there, Muffinandco. Thanks for taking the time to leave us a review for Product Reviews. I'm sorry to hear that you've been having trouble with the app. I recommend that you check out the help docs we have available for the app here: https://bit.ly/3K7UAk8. We also recommend that you reach out to our Live Team if you continue to have issues after consulting those help docs: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

Hi there, Dollsinn. Thanks for taking the time to leave us a review for Product Reviews. I'm sorry to hear that you had difficulties finding resources to help you with the application. We have our shopify help documents on Product Reviews available for free here: https://bit.ly/3K7UAk8. There are also several third party video guides available on YouTube to help you with the application that you can find at this link: https://bit.ly/3IpIWQs. -Imogen, Shopify Support

Hi there, Satyaki-Dev. Thanks so much for leaving us a review for Product Reviews. The application is meant to be able to help you put your reviews on your product pages, and review score badges on your product and collection pages, so it wouldn't be able to be used to put reviews on your cart page natively. You could reach out to our Live Team (https://bit.ly/2AWw5VA) to see if you can use some of your free Design Time to have this customization built, or you can consult with a third party developer, like a Shopify Expert (https://bit.ly/3HkZ0R4), to have this customization built for you. Being able to place your reviews on additional pages would be a nice feature to have, so I'm going to pass your review here to our Product Team so they can consider adding that functionality in a future update. Thanks again for your review! -Imogen, Shopify Support