Product Reviews , 1,742 reviews
Did not work, Its not showing star instead show 4/5 rating. Also I did not find `Star Rating` Block in any section.
Hi there, Benino. Thank you for taking the time to leave us a review for Product Reviews. You are able to change the appearance of the ratings by editing their appearance in your theme editor. Make sure you're going to your product page within your editor, and then check the right side menu for the 'Star Rating' app block. You can follow along with this document (https://bit.ly/3k8VKkB) for instructions on what you can change. If you have further difficulties finding this block, please reach out to our Live Support Team using this link (https://bit.ly/2AWw5VA) for assistance. -Imogen, Shopify Support
I tried this app, it did not meet my requirement, I uninstalled it last week and it will still show on my shop, it is almost impossible to get rid of it!!
Hi, there. Thank you for taking the time to leave us a review for Product Reviews. We're sorry to hear about the experience you had using the app, and appreciate your review as a reminder to continue working hard to improve our product offerings. I recommend that you take some time checking out this resource (https://bit.ly/3CGn0gu) which includes instructions on how to delete applications from your store. If you're having difficulties uninstalling the application from your store while using those steps, then please reach out to our Live Support Team (https://bit.ly/2AWw5VA) so we can assist with having it removed. -Imogen, Shopify Support
Importing Product Reviews didn´t work. Customers couldn´t review products eighter. We try a different one now
Hi, there. Thank you for taking the time to leave us a review for Product Reviews. As you have a few different issues going on with your application, we'd love to get you authenticated so we can dive in and help you get things resolved. Please use this link (https://bit.ly/2AWw5VA) to get in touch with our Live Support Team. They'll be able to authenticate you and jump into your account to investigate why your imports weren't working, and why customers couldn't leave reviews. -Imogen, Shopify Support
My reviews are no longer showing on my site. We all know reviews are needed to increase sales. Please fix this problem. Or simply recommend a better review app.
Hey, there. Thanks so much for taking the time to leave us a review for Product Reviews. We're sorry to hear about your reviews disappearing from your site. We'd be happy to look into this for you, so we can get those reviews appearing as they should be. Please reach out to us using this link (https://bit.ly/2AWw5VA) so we can dive in and help you get this resolved. -Imogen, Shopify Support
not working! I try many times and dont understand, please fix the problem, this is not normal, cannot work
Hi there, Foot Sport. Thanks for writing a review for Shopify Inbox. We're sorry to hear about these troubles you're having with the application. We'd love to help you work through and resolve them so we can get Product Reviews working as intended. Please, use this link (https://bit.ly/2AWw5VA) to reach out to our Live Team so we can dive into helping you resolve these issues. Hope to hear from you soon! -Imogen, Shopify Support
Needs option for customer to upload images, do better Shopify. Needs option for customer to upload images, do better Shopify.
Thank you for writing your review and letting us know how you'd like to see the Product Reviews app improved. I can certainly see why offering customers the opportunity to add images to their reviews would be beneficial and I will be sure to pass this feedback onto our development team.
In the meantime, there are other review apps on the Shopify App Store that you could use instead as many do offer image uploads with customer reviews. You can view these apps here: https://bit.ly/3w4Wlog. -Victor, Shopify Support
does not give directions on how customers can leave a review. I have to go to youtube to try and figure out what to do and still not getting the right answers
Thank you for sharing your feedback with us here and I am sorry to hear that you've found the Product Reviews app difficult to set up and use. We have instructions on how to install and use the app on the Shopify Help Center (https://bit.ly/3Oj940E) and our support team would be happy to assist you if you have further questions: https://bit.ly/2AWw5VA. Thanks again for getting in touch. -Victor, Shopify Support
I cant get it to work from the instructions supplied .\
It is not clear how to get the product review form into the website only the star rating
Hey, there. I'm sorry to hear that you've had trouble installing the app. You can find installation instructions here: https://bit.ly/3DWADcQ, however if you reach out to our Support team (https://bit.ly/2AWw5VA) they'd be happy to help walk you through the steps as well. If you're using a third party theme for your store, your theme developer can also assist you with this. Hope that helps! - Brie, Shopify Support
Bewertungen werden nicht in meinem Shop angezeigt und die Einstellung auf Deutsch ist auch grauenhaft, alles muss man selber eintippen und dann funktioniert nicht einmal. Da sollte und könnte vieeeel einfacher gehen.
This app will not link up to my store. I follow the directions and it shows it finds nothing. There has to be a better way to get reviews for no or low cost.
I am sorry to hear that you have experienced issues connecting the Product Reviews app to your store, but thank you for notifying us of this issue here. I would suggest contacting our support team for further assistance with this as they will be able to authenticate you on your account and troubleshoot any installation errors you come across. They can be reached through the Shopify Help Center: https://bit.ly/2AWw5VA. -Victor, Shopify Support