Overall rating Based on 1222 reviews
I used this app for 2 years, and recently I design to get a new one but have no idea why every time I tried to import reviews from other customers, the system keeps noticing me it's invalid data. I tried to contact the CS, didn't get feed back
Photo Reviews are missing! Please Add this feature! Most of the other Apps have it already and it creates much more trust if people can upload photos.
Hi. I try to follow the installation steps and I can't figure out the place to put the html code. I get into template and then productlist and the open html list does not appear to be able to place the Plugin, I don't know what to do
Been using this app from so long and its very simple to use but I would love it if it will allow to add pictures along with the review!
Swinging Vine Scrapbooking
it can't upload the photo for the reviews??? i try to chat with the support, but it has over 100 people waiting!!!
Authentic Bags Only
Super annoying that there is no option for overall "Store Reviews." I don't usually sell the same item more than once. Not super helpful for my store in particular Otherwise, it does what it says it will do. https://www.authenticbagsonly.com
This app was great, but not able to open or approve any reviews anymore which I know my clients have left, Annoying!
This app SUCKS. It would be fine except the function for exporting and importing reviews (via a CSV file) is TERRIBLE and USELESS. I exported my reviews to make ONE change but then when I tried to import the *same* CSV file (which the APP gave me, I didn't create or format it) it said the formatting wasn't correct and wouldn't upload the reviews! Even though I hadn't done ANYTHING to change the formatting at all, and followed the syntax and punctuation EXACTLY to make sure I changed NOTHING in the file (except changing a single number). These software developers need to do a MUCH better job of quality assurance, because I have spent WAY too long on doing this simple task. I've had to call Shopify numerous times, spent HOURS on the phone, got many people involved, and STILL the app doesn't work properly! They have NO RIGHT to release this app to the public in such WRETCHED condition. FIX THIS SOFTWARE NOW SO THAT PEOPLE CAN RUN THEIR BUSINESS, NOT WRESTLE WITH TERRIBLY WRITTEN SOFTWARE.
Pedal Up Apparel
I wanted to get away from another review app I was using and went for Product review, I was under the impression that the app works somewhat similar to the one I was using, plus I wanted to keep it directly with Shopify- so I paid to have my reviews switched and then later came to find out that this app does not email customers after their purchase to review, who does that? What’s the benefit then? Which means, I have to go back and email the customer in order to go back on the site and review. Long story short like I told the rep, they could have at least placed a bold font displaying that they don’t prompt customers after purchasing. Could have save me a few bucks. Very disappointed- won’t recommend!
It's nice that you offer this Free APP. But very disappointed that the APP doesn't have an automated process to ask customers for reviews.