Product Reviews , 1,750 reviews
Ive tried uploading a csv with reviews and it says that it is invalid.
otherwise the app looks easy to use.
but that one feature of bulk review import via csv is making it un-usable for me.
is there technical support i can refer to?
It's a good app but need to be integrated with Shopify Mail and Shopify marketing/automation to be able to requests reviews based on client purchase.
This shouldn't be hard to do. We would even pay for this feature. It's good to have more apps integrated under the Shopify Brand and working seamless.
Hi, Rayar.
I appreciate you reaching out and sharing your experience and request with us. I can definitely understand the importance of integrating these tools within the app to better serve customers. I'll be sure to connect with our development team to share your feedback for possible consideration in the future. - Victoria, Shopify Support.
Que estuviera en español y no fuera tan difícil de usar tuve que investigar por mi cuenta para poder usarla
Great app. But would be better if it was possible to send customers emails automatons to review products via this app.
Hi, there. I can definitely appreciate the benefit of being able to send automatic review requests to customers. I have shared your feedback with our developers for future consideration. Thank you! -Olivia, Shopify Support
Its nice, but there its limited to 1500 characters. It would be great to have the option to set the limit by myself.
Hi, there! Thanks for writing to us and sharing your comments. That is excellent feedback that I have passed along to our product development team. -Olivia, Shopify Support
Sometimes the reviews are appearing and on other products they don't even though the star review registers the new review. I think it might be a bit bugged
Thank you for sharing your review with us. This is not expected behavior and something we certainly want to explore and troubleshoot further with you. Please connect with us directly using this link at your earliest convenience: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
Haven’t got a chance to post anything . Still learning how to work it. I hope my customers will have a better experience
The widget is quite easy to use, but there is a significant drawback - I cannot use the translation to another language, because after filling in the fields in the form of "{{ 'products.reviews.customer_reviews' | t }}" I got pieces of code on the page. Also, I can't otherwise modify the widget view to automatically filter the reviews based on the shopper's language and load the reviews into the html of the page so that the reviews are indexed (I think I need this).
Hey, there. Thank you for taking the time to leave us a review for Product Reviews. I'm sorry to hear that the current state that the app doesn't help you achieve what you're seeking to do. I'm happy to make the developers aware of your review and the features you're looking for, so they can consider adding them in a future update. Thanks again for your review. -Imogen, Shopify Support
the app lets you share your site reviews on Facebook and Twitter but not on Instagram... why not? Instagram is the most popular one.
Hey, there. Thanks so much for taking the time to leave a review for our app. We appreciate the feedback that you've provided us here - it would absolutely be a great value to be able to showcase your product reviews on Instagram, along with Facebook and Twitter. I've gone ahead and passed your feedback along to the Product Team, so they can consider adding this functionality in a future update. Thanks again! -Imogen, Shopify Support
Op zich is het een prima app maar het zou mooi zijn als je eerst de geschreven reviews ziet en dan pas de optie schrijf je review. Nu moet de klant een heel stuk naar beneden scrollen om uberhaupt de reviews te kunnen lezen. Dat willen ze vaak niet! Moet in 1 oogslag te zien zijn. Opmaak van de app mag ook wel wat professioneler. Veel te grote lettertype! En veel te veel ruimte om een review te schrijven en de geschreven reviews zijn daarin tegen hele kleine lettertype en vallen daardoor helemaal weg!