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Pine & Bedford Soap
I had to be off Wi-Fi. I.e., I turned off the Wi-Fi on my cellphone and used my data minutes to access this app. It was the only way to get it to work for me. Thanks to JefO from Shopify for letting me in on the workaround for this bug.
BIBABU
This app is so frustrating! It's not possible to upload a CSV file based on their own template! And no support or any kind of instructions available. No recommendation at all!
Antwort des Entwicklers
I'm sorry to hear that you're having trouble importing reviews into the app. Our steps for importing reviews can be found here: https://bit.ly/3bWGDTC, however you can always contact our support team (which is available 24/7) for help: https://bit.ly/2AWw5VA. You can contact us via scheduled callback, live chat, or email, and we'll be happy to assist. Cheers. - Brie, Shopify Support
Flourishing Cosmetics, LLC
can't input old reviews and won't remove from website after I uninstalled it and removed the coding.
Antwort des Entwicklers
Hi, there. If you'd like to import reviews, you can follow the steps detailed here: https://bit.ly/3bWGDTC. If you're having trouble with it, feel free to contact our team for support: https://bit.ly/2AWw5VA. In regards to removing the app, to remove it properly you will want to click on the button in the app's settings titled "Uninstall snippet from theme". After clicking this, you can remove the app and should see the product reviews section removed from your theme. Hope that helps! - Brie, Shopify Support