Gesamtbewertung
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Anzahl pro Bewertungsstufe
  • 80 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 20 % der Bewertungen sind 1 Sterne
20. Juni 2023

We use the Mavon 3.0 theme and the app completely messed our store up. Images were moved, pieces were missing from pages, banners were cut-up, navigation menu broken, our store slowed down drastically and the list goes on.
The developer was very responsive with the initial install. We sent several messages about the issues, received a message the code would be removed. Crickets on removing the code. Thank goodness we saved a copy of our theme and are now re-customizing the saved theme.

DAVERRI FASHIONS
Vereinigte Staaten
Ein tag mit der App
TURBO INC hat geantwortet 23. Juni 2023

Hello,

We understand that you requested a manual installation for your unsupported theme. If you want to remove the code, please contact us again so that we can assist you. Our app is designed to support the latest Shopify themes. Unfortunately, when you reached out to our support at 2 PM, we were offline. Additionally, you did not accept our help in the morning.

We apologize if our actions unintentionally affected your business.

We wish you the best of luck with your endeavors.

Best regards,

1. Juli 2023

Lo instalé, pero la aplicación debe ser por códigos, tienes que esperar a que las personas de soporte te ayuden, y se demoran (Tienes que estar insistiendo) . Y cuando ya estuvo instalado, no se nota los cursores, se pierde en la imagen , y en algunos productos, la imagen no cargaba. Lo desintalé.

SOLARY
Peru
2 tage mit der App
TURBO INC hat geantwortet 2. Juli 2023

Hello Solary,

I apologize for the delay in getting back to you. The reason for the delay was due to Aid al Adha, which is why I couldn't assist you promptly.

Regarding your theme, we have been supporting auto-installation on Dawn up until version 9.0. However, I noticed that you have the latest version, so we have also added auto-installation support for it.

Wishing you all the best.

Best regards,
Abdou M.