Rezensionen (1.573)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 85 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
3. April 2020

This app is Gold! I've gotten customer service for some small issues and they were handled by Charles & Zach quickly and professionally! I highly recommend. It's definitely worth it.

baby groomer
Vereinigte Staaten
Etwa 2 monate mit der App
19. Oktober 2016

Love the idea, and the price seems right.... i just installed it yesterday and have had zero conversions so far, but it looks like it was only viewed twice... anyway, thats 0 for 2 so far, I'll update the review after I get some more data. My fingers are crossed.

Listener Kids Store
Vereinigte Staaten
Etwa 4 jahre mit der App
Bearbeitet am 12. November 2018

Helping me to dramatically increase profit margins. Increased cart value boy over 30%. Great app, great cust svc,,,,

Anson Acc
Vereinigte Staaten
Etwa 2 monate mit der App
31. Oktober 2013

If you're looking for a way to add multiple items or a collection to a product by using a single ADD TO CART button, this is the App for that.

There's nothing like this App, you can use it to Upsell products or use it as a kit to create a package of products for your customer.

And customer support is strong with Bold Apps!

MyDockStuff
Kanada
Fast 3 jahre mit der App
26. November 2019

I signed up for the trial and was impressed with the customer service as Scott was available right away by chat and super helpful. I got the whole app setup in about 5 minutes.

Almi Apparel
Vereinigte Staaten
Etwa 2 monate mit der App
BOLD hat geantwortet 27. November 2019

Hey there, we're so glad you enjoyed using Upsell during the trial period! Our live chat team is full of rockstars and we're glad you were able to work with Scott to get the app set up and working on your store.

We look forward to hearing about your success with Upsell! Please let us know if we can help with anything else, as well. :-)

8. Juni 2016

This App is absolutely fantastic... The Customer Support is second to none...

Love Coolgear
Frankreich
Etwa 2 monate mit der App
29. Oktober 2021

Bold is fantastic to work with, and their products are great. We needed some assistance with the app install, and requested support with a work around for a custom variant. Mo helped us out and was fantastic, we got everything up and running and working great!

Cambridge Environmental Products, Inc.
Kanada
Etwa 2 monate mit der App
BOLD hat geantwortet 10. November 2021

Thank you for the kind review. We are just so happy that Mo was there to help. Thank you for choosing Bold!

5. August 2019

We've never had upsell for our customers so from the very beginning of trying Bold Upsell helped us to increase AOV, sell more units, move certain items specially etc.

Pop-up was not user friendly especially for MObile but our Devs optimized it per our design and needs. It's working perfectly.

There are still issues like Upsell doesn't recognize that item doesn't have enough stock to fulfill customers needs and they're getting error later at checkout. Our customers were able to add 10 qty from upsell but item didn't have stock and customer got error message at checkout forcing customer to make more extra steps instead of checkout.

So we've went and restrict to allow 3 qty max per each upsell product.

But other than above issues, it's working perfectly as expected for such kind of apps.

We cannot count exact increase in business according to just this app as we've done many things to increase conversion as well as design and speed optimization. But overall we're seeing ave. 75% increase month over month comparing with 2018.
95% usually really informative and helpful, really resolves issues. Just sometimes there is a confusion when another person jumps into the conversation helping cleaning tickets instead of original person. Those jump in people can give wrong reply or cannot really resolve original issue as they looks like simply didn't go through whole correspondence in order to address the issue properly.

We have to explain the issue from the beginning that is annoying. It's ok for jumping in new people just they need to spend more time before contacting clients back instead of passing this to us. We're expecting to receive resolved issue.

However it happens rare. Overall support is really helpful.

Hustler Hollywood
Vereinigte Staaten
Fast 3 jahre mit der App
BOLD hat geantwortet 6. August 2019

Hi there! Thanks so much for the review and feedback. We appreciate these types of responses from our merchants, as we're always working to improve our support process and provide better service to our clients. I'll be sure to pass this on to our team manager.

We're glad to see that you're seeing such an increase in order value and hope to work with you again soon!

27. November 2019

Great app provider for Shopify and my limited experience with support has always been helpful. Chintan on chat had the answers I needed right away. My only complaint and docking a star is because you have to add so many different apps from the dev to acomplish what I consider (and other apps do as well) very related tasks such as offer a BOGO discount in the upsell. You need another app to do that and it and of course more monthly fees. I already feel like I get app'd to death on this platform, but what incentive is there to an upsell without a discount? Should be under one app IMO...

AlarmSystemStore.com
Vereinigte Staaten
Fast 3 jahre mit der App
10. Februar 2014

Excellent app just like all the other Bold apps. Customer Service is great, and they are willing to work with their customers to achieve what we need.
Once you familiarize yourself with the Bold platform, Product Upsell is a breeze to implement.

Ella Bing Bow Ties of Tampa Bay
Vereinigte Staaten
Etwa 2 monate mit der App